Program Background

Pacific Australia Skills is a significant Australian investment which stands to make a major contribution to supporting social and economic growth in the region through strengthening the skills and training sector across the Pacific and Timor-Leste. Pacific Australia Skills builds on the achievements of 17 years of Australian Government support for skills and training in the Pacific.

About DT Global

DT Global is shaping a future where sustainable development and innovation empower individuals, communities, and nations. We work in partnership with local stakeholders to foster inclusive prosperity, social equity, and environmental stewardship. Our global team of 2,500 staff and experts work in over 90 countries to solve complex problems in the peacebuilding, governance, economic development, environment, and human development sectors. With a track record of technical excellence and more than 60 years of international development experience and relationships, we deliver innovative solutions that transform lives.

For more information, please see www.dt-global.com

The Role

The ICT Officer is responsible for delivering high-quality ICT support and customer service across different campuses, ensuring reliable operation and maintenance of infrastructure, including networks, endpoints, and communication systems.

Roles and Responsibilities

• Provide a high level of customer service, both internally and externally.
• Conduct regular preventative and corrective maintenance of all ICT infrastructure including end points, network hardware, phone and all other communication equipment.
• Assist the Manager ICT to ensure ICT services meet staff requirements and work with the local ICT staff or service providers to improve services and correct issues as they arise.
• Monitoring of backup cycles for Fiji campus, and other countries as requested.
• Monitor firewalls, other security applications to ensure that SPAM, other undesirable information, and network intrusions are adequately blocked.Identify and mitigate any critical risks to the business to ensure that Data Integrity is not adversely affected.

About You

Essential Experience and Knowledge

• A minimum 2 years’ experience in a similar ICT role with demonstrated ability to work independently and as part of a small and dedicated team.
• Experience working with VMware and Microsoft Active Directory; Veeam backup and replication, ESET, Microsoft Intune , Deep Freeze and and and understanding of Fortinet and Meraki technologies.
• Experience providing Level 1 to Level 2 ICT support in an organisation.
• Experience providing ICT support in remote locations
• Proven ability to exercise sound judgement in the application of existing policies and procedures.
• Preferably diploma level qualification or higher in related field Or post-secondary qualification and demonstrated experience in related field
• Preferably diploma level qualification or higher in related field Or post-secondary qualification and demonstrated experience in related field

Click on the link or copy paste it to access the full Terms of Reference for this position: https://tinyurl.com/3284fktc

DT Global strongly encourages applications from individuals with diverse backgrounds including first nations, diverse SOGIESC and people with disabilities. People with lived experience of the regions in which Pacific Australia Skills operates are strongly encouraged to apply.

How to Apply

Click the 'Apply Now' button.

Please submit

• Your CV
• A cover letter addressing the selection criteria

APPLICATIONS CLOSE at 11:59 pm Suva time on the closing date.

Should this role be of interest, we encourage you to apply as soon as possible. Kindly note only shortlisted applicants will be contacted.

DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.