• $88k + super + (NFP tax savings up to $15,900 p.a.) + Equipment provided
• Full-time, max term to June 2024 (possibility of extension)
• 38 hrs/week or 40hrs/week with monthly ADO
• Lismore/Ballina area with potential flexible work arrangements

Care Connect

As an industry leading and dynamic care provider, Care Connect has delivered safe, effective, personal and connected care to consumers since 1994. Our purpose is to enable people to live independently and safely at home and stay connected with their local communities - visit www.careconnect.org.au.

The Out of Hospital Care (OHC) program partners with Local Health Districts to provide supports & services to people returning home after hospital, to live safely and stay connected.

About the Role 

We have a great opportunity for an experienced and driven Care Manager to work in our OHC team across the Lismore/Ballina region in a Full-time role. You will work alongside a broad network of service providers and the OHC team, connecting clients to supports and services. The aim of OHC is to support clients to safely transition home after hospital, prevent avoidable readmission and support client's living in the community to remain safe and supported in their home environment.

OHC packages deliver low to medium levels of care which include non-clinical case management and home care services. Out of Hospital Care encompasses the following package types: ComPacks, Safe and Support at Home (SASH) and End of Life (EoL).

In this role you:

• Review referral and intake information and complete assessments of OHC clients - face to face or via phone - within agreed time frames and KPIs
• Undertake person-centred-care planning - identify care needs, develop and maintain care plans and documentation regarding the client's journey and goals.
• Collaborate and communicate with clients, families, advocacy groups, service providers and community health networks to achieve positive outcomes.
• Identify and facilitate linkage into key referral networks and access local resources - consistent with OHC client care plans and budgets
• Have a wellness and reablement practice approach to case management

We Offer

• $88k + super + (NFP tax savings up to $15,900 p.a.) + Equipment provided
• Full-time, max term to June 2024
• 38 hrs/week or 40hrs/week with monthly ADO
• 5 weeks' annual leave
• Work-Life balance
• Trusted employer brand

Success in this role

You are perfect for this role if you love connecting with others, value relationships in your work, you are confident in delivering person-centred-care plans to a diverse client base. You are committed to treating others with respect and maintaining confidentiality. You share our workplace values of Collaboration and Courage, Authenticity, Respect and Excellence - CARE.

You have

• A degree in a related discipline, such as (but not limited to) Social Work, Human Services, Health or Allied Health. In the absence of tertiary qualifications, a minimum of 6 years relevant experience
• You have a minimum of two years experience in a case management or client management role
• Evidence of full Covid-19 vaccinations
• Strong communication, advocacy and interpersonal skills
• Demonstrated time management, prioritisation and budget management skills
• Demonstrated experience in the provision of case management
• Current Australian Driver's Licence and access to a reliable vehicle
• Experience in the Microsoft Office suite and exposure and/or ability to acquire skills for in-house client database systems

Additional requirements:

• All appointments are made subject to a satisfactory National Police Check conducted by Care Connect and a valid NSW Working with Children Check.
• A statutory declaration confirming residency in a country other than Australia. (An international police check/s may be required for non-residents.)
• Completion of online psychometric assessments and reference checks
• Immunisation record in line with NSW Health vaccination policy, or willingness to obtain including Covid-19 vaccinations.