Make a difference by sharing your passion.

Carers ACT is all about caring. Caring for our Carers, our Community and our Colleagues.

Carers ACT encourages all staff to make a difference in the lives of Carers. Your passion for the work you do each day can make a difference in the lives of family members or friends who provide assistance with the tasks of daily living to someone who lives with a disability, a medical condition, a mental illness or is frail and aged.

About the role

We are currently looking for a skilled and enthusiastic group program designer and facilitator. The role includes coordinating, planning, facilitating, and evaluating programs which aim to foster social interactions, build skills and capability and enhance wellbeing. You will be key to supporting carers to actively engage in the community, feel socially connected and capable in their caring role with improved wellbeing.

Your personal presentation, ability to connect with people and enable people feel at ease will be critical to you being able to meet the aims of the program. This role includes some evening and weekend hours.

Key responsibilities include:

• Needs Analysis: Consult and identify carer needs through stakeholder engagement, data review, and program feedback analysis.
• Program Planning and Promotion: Plan and execute diverse group activities within budget, ensuring engagement, while managing logistics and communication effectively.
• Stakeholder Engagement and Facilitation: Build and maintain positive relationships with stakeholders, educate service providers, and refer clients to appropriate services.
• Service Excellence: Provide a safe and exceptional environment, respond to stakeholders promptly, and stay informed about available support services.
• Operational Excellence: Follow policies, provide feedback for improvement, maintain data integrity, collaborate with colleagues, and contribute to reports.

About you

You will have proven experience in planning and facilitating group programs that build knowledge, skill, wellbeing and social connection. You will be analytical and able to develop programs that meet needs and outcomes. You will be flexible and empathetic with excellent communication skills. You will enjoy working with people and engaging in relationships with carers and the people you work with. You will be independent and autonomous with maturity and a desire to achieve excellence. Flexibility will be a strong characteristic and you will have great computer skills. You will be someone who upholds safety and have relevant checks to enable you to work with vulnerable people. You will have a good mix of experience and education relevant to the role or target group.

About Us

At Carers ACT, we take pride in fostering an inclusive environment and promoting a strong work-life balance. As a valued member of our team, you can expect the following benefits:

• Competitive Remuneration
• Salary Packaging
• Commitment to Learning and Development
• Free Parking

Carers ACT is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud of our team, representing a variety of backgrounds, perspectives and skills.