You know who you are. Your desire to change people’s lives. To use your skills and experience for something tangibly good. But maybe you’re not in the right organisation. Carers Queensland is the place where you can play an incredibly rewarding role in supporting people with disabilities, their families and the local community—in an environment that welcomes people from all walks of life.

Work in a role that connects your heart and mind

Our Ipswich office is looking for new Local Area Coordinators (LACs) to be the key link between people with disability (and their families) and the National Disability Insurance Agency. Our LACs are our front line, serving the community by:

• Delivering the NDIS LAC PITC program
• Building capacity and providing information to individuals, families and carers to identify their goals, strengths and needs, to plan for their future based on person-centred principles
• Developing and monitoring participant plans to ensure meaningful change is achieved
• Building and maintaining a current working knowledge of local community supports and services
• Maintaining appropriate administrative records utilising the NDIS data system in a timely manner
• Undertaking the day-to-day operations of the role in a way that promotes independence, empowerment and involvement of persons with disability.
• Working with participants in crisis situations (both virtually and face-to-face)

A rewarding role in every way

• Full-time role until June 2025
• Attractive remuneration package of CSW4.1 – $77,857.47 per annum (plus superannuation)
• Excellent not-for-profit tax benefits
• Accrued days off
• Inclusive workplace with Rainbow Tick Accreditation
• Professional development through ongoing training
• The opportunity to enact real and rewarding change in our participant’s lives
• A flexible and supportive work environment where your contribution is highly valued and our organisational values of integrity, respect, diversity, empowerment and adaptability are heavily integrated into our culture

What can you bring to this role?

• Qualifications in the fields of human services, social sciences or disability, or comparable lived experience with disability or delivering human services
• Demonstrated experience applying a person-centred approach to service provision and social inclusion
• The ability to work in an autonomous environment and manage a case load
• High level of communication skills, both written and verbal, and the ability to build rapport and adapt skills according to the audience or target group involved
• The ability and skills to be a team player and someone who thrives in a busy, dynamic environment
• Experience/knowledge around entering information into databases with a high level of accuracy and detail, while adhering to government reporting requirements

Be a part of real change

We’re excited to hear from you. Please follow these simple steps.

1. Click on the 'Apply Now' button at the top of this page.
2. Optionally, review the attached Position Description and Key Selection Criteria documents.
3. Follow the prompts ensuring to upload your resume and a cover letter addressing your suitability for the role.

Questions about the role can be directed to the HR Team ([email protected]).Carers Queensland is committed to maintaining a diverse workforce that reflects the diverse needs of the people we support. Carers Queensland is an equal opportunity employer and encourages applications from people with a disability, people from culturally and linguistically diverse backgrounds, Aboriginal and Torres Strait Islanders, and the LGBTIQ community.Carers Queensland encourages applicants to advise this information in their cover letter, so we can meet the needs of each applicant. Carers Queensland actively seeks to employ people who reflect the diversity of our clients.