At CatholicCare we believe every person has the right to feel safe, respected and valued and our workers do more than just carry out this vision – they’re the lifeblood of CatholicCare.

We have recently received accreditation to provide Home Care Packages for seniors who wish to live independently at home. We're seeking a Care Coordinator to join our team as we develop our innovative approach to case management. This is an exciting opportunity to help shape our success in delivering collaborative, person-centered care.

This role offers something truly special. This isn't just another job—as a new provider of home care packages, you'll have the unique opportunity to shape our service delivery from the ground up. You'll play a key role in creating collaborative, person-centered care that aligns with our values and makes a real difference in people's lives.

About the role:

The Care Coordinator is the primary point of contact for clients, coordinating all aspects of their supports and services. The role includes assessing the client's needs, developing a care plan, coordinating with healthcare providers, and conducting regular follow-ups to ensure the care plan is effectively implemented. Their primary goal is to enhance the quality of care and promote the client's overall wellbeing.

A full-time permanent role based in Waitara, you will be required to travel to client’s homes for assessments and to oversee their care management.

Duties:

• Provide high quality and customer- focused services to HCP and CHSP clients, their carers and families.
• Monitor clients to address their changing needs and/or complex health or behavioural issues.
• Complete, review and document client care plans.
• Build and maintain successful referral pathways for HCPs across Northern Sydney and the Central Coast.
• Provide guidance and support to frontline staff to improve quality of care and management of client needs.
• Create, build and maintain a positive team culture.

Essential requirements:

• Cert III in Aged Care, Community Services or Diploma in Case Management.
• Minimum 2 years’ experience in Home Care Case Management.
• Ability to demonstrate knowledge and skills in caring for people living with dementia.
• Up-to-date knowledge of Department of Health and Aged Care (My Aged Care portal) and Services Australia claiming processes.
• Excellent interpersonal communication skills, including digital literacy and administration.
• Current unrestricted NSW driver’s licence and access to an insured vehicle.
• Current first aid and CPR certificate.

Desired:

• Degree in Nursing and APRHA registration.
• Clinical quality experience and training.

Why choose CatholicCare?

We know that changing roles is a big decision, so here are some of the employee benefits
we can offer you:

• Salary packaging (also known as salary sacrifice) where you can opt to allocate a portion of your salary to pay certain expenses before income tax is calculated. So on pay day you pay less income tax and have more money for the things that matter.
• Access to training and learning opportunities.
• Free and confidential counselling and support.
• Additional paid leave day over the Christmas period.
• Baby bonus paid for eligible primary carers.

About CatholicCare:

We are a leading not-for-profit organisation providing vital community services across the Northern Sydney, Central Coast and Northern Beaches regions. With a mission to strengthen individuals, families and communities, CatholicCare offers a wide range of supports including family services, disability and aged care programs, housing assistance and mental health support. Rooted in compassion and inclusion, we are committed to delivering high quality care that fosters wellbeing and resilience.

You do not need to be Catholic, or of any faith to work for us. What unites us as workers are our values of compassion, courage, excellence, respect and social justice.

CatholicCare is a great place to work! Find out for yourself what all the hype is about. Please take a few moments to watch the video.

We are a safe, respectful and inclusive employer. We welcome all applicants, regardless of their cultural background, gender, faith or disability. Our organisation will accommodate any reasonable requests to support you to thrive during the recruitment process and beyond.