• Permanent Full Time opportunity, based in Lewisham
• Hybrid working arrangements available
• $49.28 - $51.51 per hour + Super + Salary packaging

This is an exciting opportunity to join our program during a period of rapid growth! With this expansion comes new opportunities and this could be yours! If you are a dynamic leader with a passion for making a difference, we want to hear from you!

What you’ll be doing…

The overarching purpose of the Carer Gateway is to support carers to build their capacity to sustain their caring role. The Carer Gateway National Counselling Service provides a crucial platform for carers across Australia to engage with credentialed, experienced & compassionate counsellors to reduce stress and isolation and improve wellbeing. The multifactorial impact of caring experiences on both mental and physical health are often very complex and unique to each caring situation. Our purpose is to support carers earlier in a proactive way by fostering wellbeing and sustainability in their caring role.

The Intake Lead will report to the Practice Manager and will be responsible for providing strong leadership, expertise, guidance and supervision to one of the Intake practitioners teams within the Carer Gateway Program.

Some of your responsibilities include:

• Providing direction, support, feedback and / or supervision to a team to facilitate the delivery of efficient and effective client focused services consistent with best practice standards and relevant statutory requirements
• Facilitating the implementation of strategic and operational objectives, policies, and directives
• Ensuring that high quality data is captured in meeting external reporting requirements and operational needs among other
• Monitoring the daily operations of the Carer Gateway Intake team and managing workload allocation across the team
• Assisting in the coordination and development of an annual information/training session plan
• Assisting with the management of rosters and processing timesheets

If you would like to find out more about the role, see attached the Position Description.

What you will need…

• To be a suitable candidate for this role, you will require:
• Completion of relevant tertiary qualifications in counselling, community services, mental health or social work is essential
• Experience in leading and supervising small teams to support client service delivery outcomes
• Demonstrated capacity to implement a person-centred approach to service delivery
• Strong organisational and time management skills
• Excellent interpersonal and communication skills
• High proficiency in using computer applications, including Microsoft Office, as well as a willingness to learn new programs
• Demonstrated understanding of child protection, domestic and family violence as well as other relevant legislation

Choose a workplace that cares about your growth, happiness, and overall well-being. Join us today!

Click Apply Now to begin your online application!

To be considered for this role, you will need to attach your resume and a cover letter addressing how your skills, knowledge and experience meet the requirements of the role. Applications that do not address the selection criteria or provide a resume only will not be considered.

Please submit your application as soon as possible as shortlisting for this position will commence immediately. Unsuccessful applicants may be placed on an eligibility list for future employment.

For enquiry and additional information please contact Nathalie Brachet, Talent Acquisition Lead at CatholicCare Sydney at [email protected] using the subject line: Intake Lead - Carers Gateway Counselling Service enquiry via EthicalJobs.

A position description is attached.