Working for your financial and consumer rights

CCLS champions the financial rights of West Australians regarding credit, debt, and consumer law issues.

• We ensure people in Western Australia are treated fairly in the financial marketplace by providing free, confidential legal advice through our Telephone Advice Line.
• We provide legal representation to people experiencing vulnerability and disadvantage so that they can access justice.
• Our community legal education programs empower West Australians experiencing vulnerability and disadvantage to understand their rights and avoid financial pitfalls.
• We help other service providers, including financial counsellors and community support workers, to understand and support their clients’ financial rights.
• We are a voice for change so that financial systems and consumer laws are improved for all.

We are looking for a self-motivated individual who can demonstrate the following 

• You would like to showcase your expertise in office management, project coordination, and communications skills. 
• You have a passion for empowerment and social justice. 
• You see yourself as being collaborative and client-centric. 
• You have an excellent can-do attitude. 
• You have a strong attention to detail. 
• You are a strong communicator across a variety of channels. 
• You seek flexible working arrangements alongside skilled and knowledgeable legal and non-legal staff. 

This position is flexible, offering up to four days per week, with negotiable hours. CCLS is open to applicants who can work part-time. You will be based in our Perth office and will receive a salary dependent on experience, plus super, salary packaging, and additional paid Christmas shutdown leave.

The Administration and Volunteer Coordinator is responsible for

• Coordinating core administrative functions to support CCLS’s operations.
• Providing direct assistance to volunteer recruitment, onboarding, and ongoing coordination.
• Supporting communications initiatives and assisting with the scheduling, and dissemination of content.
• Assisting with operational tasks to ensure that CCLS meets its statutory, contractual, legal, and financial obligations.

Essential Criteria 

• Ability to relate professionally and respectfully to all stakeholders, including colleagues, clients, solicitors, board members, and government authorities.
• Excellent written and verbal communication skills.
• Be approachable and responsive to requests from both staff and volunteers.
• Actively participate in meetings, planning, and professional development.
• Effectively manage competing priorities and meet deadlines.
• High standard of accuracy, attention to detail and adaptability.
• Demonstrated understanding of and commitment to CCLS’s strategic vision.
• Commitment to working with vulnerable groups such as people from culturally, socially, and financially diverse backgrounds, people living with disabilities and/or mental illness, LGBTIQA+ people, neurodiverse people, as well as people from Aboriginal and Torres Strait Islander communities.

Desirable Criteria

• High proficiency with Microsoft 365 and familiarity with other software platforms.
• Familiarity with the operations of community and not-for-profit organisations.

• Prior experience in managing administrative functions is preferred.

Your application must be received by the closing date, and include:

• A cover letter addressing the selection criteria of no more than three pages. 
• Your resume, which includes two professional referees.   
• The successful applicant must obtain a current police clearance.   

Please note that late applications will not be accepted.  

CCLS reserve the option to close the advertisement early, so please respond if you are interested.

If applicants require further information about the position, they can contact Sarah Holman at [email protected]  or (08) 6336 7020.