The Centre for Excellence in Child and Family Welfare Tas/Vic (the Centre)

is the peak body for child and family services in Victoria and Tasmania representing over 150 community service organisations (CSOs), students and individuals working across the continuum of child and family services across the two states.

For over 100 years the Centre has advocated for the rights of vulnerable young people and families, ensuring their voices are heard, their safety is prioritised, their education is accessible, and connections to family, community, and culture are preserved.

The Centre’s purpose is to strengthen and guide the sector, building resilience, collaboration and shared success.

As the voice of organisations and individuals dedicated to advancing child and family wellbeing, the Centre sets the standards for professional education and practice in child and family services.

The Centre is committed to being a diverse and inclusive workplace, and to the health, wellbeing and cultural safety of our staff. We encourage applicants of any background, culture, gender, disability, and experience to apply – we don’t discriminate.
We strongly encourage applications from Aboriginal and Torres Strait Islander people.

About the Role

The Practice Leader is responsible for designing, developing, assessing, and delivering high-quality, evidence informed training and coaching workshops that equips the workforce to navigate an evolving external landscape and the complexities of working with families accessing services.

This will include facilitating a variety of training and coaching programs offered by the Centre, including Family Preservation and Reunification Response Program, Case Notes, BICPM, Trauma-Informed Practice, Young People Experiencing Violence at Home, Supervision & Leadership, MARAM, Residential Care training and many more (refer to https://www.cfecfw.org.au/learning-development/).

You will work closely with the Development team to provide expert advice, the Administration team to ensure smooth operations, and the broader Workforce Learning & Development (WLD) team to uphold the highest standards in training and coaching delivery.

Workforce Learning and Development Unit

Workforce Learning and Development (WLD) Unit is responsible for the development and delivery of accredited and non-accredited learning and development opportunities to members and non-members, including dynamic online delivery and eLearning. The team works closely with the community services sector to identify and develop learning and development that reflects and leverages the Centre’s leadership role within the sector and meets industry needs. This team supports the Centre in its business development by managing a number of L&D projects and submitting funding and strategic submissions to stakeholders and funding providers.

Our goal is to deliver excellence in learning and development, strengthening the capability of the child, youth and family services’ workforce to deliver better outcomes for children, young people and families.

Our strategic priorities are to:

• Build the Centre’s readiness, including its systems and capacity, to deliver evidence-informed workforce capability building.
• Transform the sector through learning and development that changes practice systemically.
• Co-create learning and development content with practitioners, subject matter experts and experts by experience.
• Strengthening the knowledge and expertise of the sector through nationally accredited training.

Reporting Line

Reports to: Executive Manager, Workforce Learning & Development

Key Accountabilities

Training design and delivery

• Deliver and assess new and, where needed, existing training courses and modules
• Administer assessment and feedback using approved assessment tools
• Liaise regularly with all participants to maintain high quality support
• Develop training resources as per the requirements of training packages as required
• Provide SME advice to eLearning for the development of modules as needed
• Maintain skills and knowledge of current practice
• Follow policies and procedures to highest compliance standards
• Ensure evaluation of training content and evaluation of training delivery with continual growth for improvement

Coaching

• Facilitate coaching to a high standard to build capability in the sector
• Develop and maintain strong stakeholder relationships
• Assisting in establishing, monitoring and revising quality assurance processes, including the collection of fidelity data and implementation data and the establishment of monitoring systems
• Observing, analysing and reporting on program adherence processes and measures and troubleshoot any problems
• Assisting in designing and delivering other implementation support activities as needed

Administration

• Make sure all participants files are maintained, compliant and up to date
• Develop new training resources with industry consultation
• Analyse training resources and refine training and/or assessment where applicable
• Where required, support the Senior Administration Officer to provide monthly reports on all training activities to the Centre

General

• Work collaboratively with other staff in the Centre.
• Contribute to all training project plans and carry out all duties in a manner consistent with the strategic directions of the Centre
• Advocate and model a commercial and customer service focus in all activities taken within the Centre.

Key Selection Criteria

Essential

• TAE40116/TAE40122 Certificate IV in Training and Assessment
• A strong commitment to the development and dissemination of evidence-informed practice
• Relevant community services qualification
• Relevant management and/or practical experience within a child and family services organisation
• Experience in training in a classroom environment
• Ability to continue to develop practitioners professionally to maintain currency of skills, knowledge and qualification.

Knowledge

• Demonstrated knowledge and experience in the development and delivery of accredited training as required by AQF and ASQA requirements
• Understanding of the child, youth and family services system in Victoria
• Understanding of accredited and non-accredited training programs
• Proven recent and relevant industry experience in the area of delivery

Skills

• Verbal and written communication skills of a high order
• Training, assessment and instructional design of accredited training
• Ability to adapt to a changing environment and meet tight time lines
• Capacity to work in a team
• Information technology skills of a high standard
• Ability to facilitate different modes of training eg: hybrid, online, in person efficiently and effectively
• A strong customer service orientation
• Exceptional organisational skills
• Proven track record developing, delivering and assessing accredited training
• Ability to contextualise training to participant requirements

Qualifications

• A relevant tertiary qualification in the community services sector, training or education (or at least 5 years equivalent experience).
• TAE40116/TAE40122 Certificate IV in Training and Assessment is required.

Benefits of working at the Centre:

• Up to three days additional leave over Christmas/New Year period
• Family friendly flexible working arrangements
• A flexible hybrid work-from-home arrangement
• Paid parental/carer/study leave
• Ongoing training and professional development opportunities
• A supportive and positive work environment
• Employee Assistance Program (EAP)
• Leave loading of 17.5%
• Attractive not-for-profit salary packaging (this boosts your income by reducing the amount of tax you pay), with Meal/Holiday accommodation benefit.

How to Apply

If you feel this role is right for you, please click Apply Now and submit the following documents, combined into one (1) document for upload: 

• Your resume
• A short cover letter outlining your interest and experience
• Responses to the Key Selection Criteria provided in the Position Description
  Applications will be reviewed on a rolling-basis as we would like to appoint as soon as possible. The role will close once we find the right candidate.

You can find all the details in the Position Description. If you have questions, reach out to Viv Interrigi at [email protected] using the subject line: Practice Leader enquiry via EthicalJobs or on (03) 9094 3509.

A position description is attached.