About the role

The Administration Officer – Products provides high levels of service to our customers, by answering queries (phone and email inbox), process applications and renewals, and customer relationship management (CRM) data entry.

The role works closely with the Products team and other departments to ensure a high service level is maintained and is a key part of the operations team supporting key operating processes for designers and installers.

This is a full-time, 9-month temporary (parental leave cover) position working 76 hours per fortnight (1 FTE).

About you

We're looking for someone who has demonstrated knowledge and experience in administrative and customer service-based roles.

Additionally, you will:

• Possess 1 - 2 years’ experience in a customer service-based role.
• Strong organisational and time management skills with the ability to prioritise competing work tasks and deliver key work priorities.
• Flexible and adaptable with the ability to problem solve.

About us

The Clean Energy Council is the peak body for the clean energy industry in Australia, and we are committed to accelerating the transformation of Australia’s energy system to one that is smarter and cleaner. We thrive under our values of Integrity, Collaboration, Leadership, People Focused and Service Excellence and bring passion in the way we work every day.

Why join CEC?

As an industry leader, you’ll join the movement and contribute to a better future. In return, CEC will support you by:

• Centrally located in Melbourne CBD, close to public transport
• Flexible working arrangements
• Generous leave provisions including paid annual closure during the Christmas / New Year period, paid parental leave and purchase leave arrangements, just to name a few
• Professional development opportunities
• Access to our Employee Assistance Program
• Amazing salary sacrificing opportunities plus much more!

Interested?

To apply, please click Apply Now and submit your resume and a cover letter detailing your experience relating to this role. Please note that applicants may be contacted before the closing date.

As an inclusive employer, we welcome applications from everyone including Aboriginal and Torres Strait Islander peoples. We encourage people from various backgrounds and experiences to apply.

The Clean Energy Council respectfully acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands and waters on which we work and live. Sovereignty has never been ceded. We acknowledge Elders, past and present, and their continuing culture and connection to Country.