Comm Unity Plus Services Ltd (operating as commUnity+) is a multidisciplinary community organisation that has provided services across Melbourne’s greater north and west regions for more than 40 years. We engage with communities rich in cultural diversity and are committed to empowering those who need help the most by unlocking pathways to learning connection, work and justice.

We enable positive change and growth for people through a range of prevention and early intervention programs including Community Education, Family Services, Legal Services (through Brimbank Melton Community Legal Centre), Neighbourhood House and community engagement and development activities.

We partner with government agencies and community, corporate and philanthropic organisations to enhance our service delivery and increase access to our services for our community.

About the Position

Reporting to the Manager/Principal Lawyer, the Administration Officer (legal program), will be responsible for delivering high quality customer service, office coordination and managing client appointments in a timely manner for Brimbank Melton Community Legal Centre, a program of commUnity+.

The Administration Officer will provide administrative support to ensure the program delivers quality services and meets all compliance requirements. This role will make sure that accurate information is shared with clients and all relevant databases are maintained securely and in a timely manner.

This position is an onsite role primarily based at the commUnity+ St Albans office, however the role may require attendance at other locations from time to time. This is a fixed term, part time position for a period of 12 months averaging 15.2 hours per week.

Key Selection Criteria

• Certificate III or higher qualification in a relevant discipline or studying towards a Bachelor of Law, Juris Doctor with relevant experience working in a legal context
• Demonstrated ability to verbally communicate effectively with a wide range of people, including staff, other professionals, a range of stakeholders and community members.
• Time management and organisational skills to perform diverse customer service and administrative duties with the ability to prioritise and plan work to meet timelines
• Ability to provide a high standard of customer service to members of the community, clients, internal and external stakeholders, and other agencies.
• Proven ability to work effectively in a team and to apply initiative in solving problems with minimal supervision
• Strong computer literacy with Microsoft software e.g. Word, Outlook, Publisher, Power-Point, Microsoft Team, Access & Excel to create own correspondence and documents, and experience using online meeting platforms such as Zoom.
• High level of professionalism, commitment, and interest in working with individuals from diverse and disadvantaged communities on social justice issues.

Additionally, experience in office administration particularly in a community legal centre context and experience working with the Actionstep Legal practice platform would be advantageous for this role.

Students who are engaged in law/legal or related studies are welcome to apply, however must have office administration experience and be able to commit to fixed workdays for a minimum 6-month period.

What we offer:

• Salary packaging benefits up to $18550
• 40% off your membership at Brimbank Aquatic and Wellness Centre (BAWC)
• Opportunity to further develop your skills
• supportive team committed to delivering a high standard of service

commUnity+ is a child safe organisation that is committed to ensuring the wellbeing of children and young people and protecting them from harm. Applicants must hold a valid Working with Children Check and Police check or the ability to obtain the same.

For the position description see below or alternatively, please copy the link below to your web: https://communityplus.elmotalent.com.au/uploads/communityplus/files/2024-07-12%20%20PD%20Administration%20Officer%20Legal%20Program-%20FINAL.pdf