• Excellent conditions with flexibility
• Permanent Full-time vacancy
• Salary range: $74,094 to $88,650 including 11.5% superannuation

We are seeking an enthusiastic and positive person with experience and skills in working with databases and CRM software to work within our Communications and Engagement team.

Our ideal applicant will have past experience working with databases, EMS and/or CRM software, with a strong desire to learn and understand new and unique systems. They will understand the importance of teamwork and customer service, with a talent for problem-solving and troubleshooting in a dynamic and fast-paced environment.

This is a role that will suit someone who has excellent attention to detail, good verbal and written communication skills, and well-developed organisational skills.

Our Organisation

The Community & Public Sector Union/Civil Service Association represents over 44,000 general public sector workers in Western Australia. That is one-quarter of the WA public sector workforce, including child protection officers, youth custodial officers, park rangers, veterinary scientists and dental technicians, to name a few.

We work with our members to develop their capacity to make their work lives better and collectively build and maintain union power in their workplaces. Strong union workplaces deliver better, fairer and more reliable public services for all Western Australians.

The Role

The successful applicant will be responsible for maintaining accurate records in our membership database and contributing to and working in a team.

At Level 2 applicants should be able to demonstrate established data processing skills; strong numeracy, literacy and problem-solving skills; great verbal, time management and interpersonal skills; and be able to demonstrate an understanding of Database Management Systems and their broader role in records management, ICT and CRM provision.

At Level 3 applicants will have specific iMis database skills with a demonstrated ability to proactively manage and improve data management processes, with a focus on customer experience. At this higher level applicants will have a proven record of implementing process improvements and progressing solutions for data-driven member engagement.

All applicants should work well in a team environment and bring an enthusiastic, member-focused, positive attitude.

For more information about the scope of the role, the responsibilities and essential criteria at each level, please download the Job Description Form (JDF).

An interest in Unions or experience in the WA Public Sector and/or Union movement would be considered favourably.

Application Process

Applicants are required to write a statement addressing the Selection Criteria found in the JDF and provide responses to pre-employment questions.

Together with your CV, address your cover letter to Melanie Bray, Branch/General Secretary and include a Statement Addressing the Selection Crtieria at either Level 2 or Level 3 of the position. Use our online application process to provide your information, upload your documents and answer the screening questions.

Applications close at 4:00pm on the closing date.

If you have any questions about the position, please contact:

Megan Klymiuk, Coordinator Communications & Engagement via email [email protected] using the subject line: Database Assistant enquiry via EthicalJobs.

Note: Links may be disabled for applicants applying via Seek. To ensure you complete all application requirements, please apply through our website at CPSUCSA.ORG/JOBS.

Database Assistant