Our Story: 

Creating Links is a leading not-for-profit multicultural community service provider, that is dedicated to delivering the highest quality of standards and service across South-West Sydney and the Greater Sydney region. Garnering a deep and rich history of more than 50 years, we understand the importance of culture and community. Today, we have grown to provide Disability services, Foster Care, Child & Family services, and Financial Wellbeing. We are committed to delivering a holistic person-centred approach combined with a strong passion and focus on providing quality support and service excellence.  

You’ll be proud of: 

• Working for an organisation that helps build stronger communities. 
• A diverse and inclusive culture. 
• Salary Packaging Benefits – Package up to $15,900pa of your pre-tax salary to pay for everyday expenses and benefit from a $2,650 meals and entertainment card before income tax is calculated, increasing your take home pay. 
• Employee Assistance Program 
• Professional Development – internal and external training and development opportunities

Job Description

Job Opportunity: Training & Development Officer – Quality, Risk, and Practice Team

Are you passionate about encouraging professional growth and continuous improvement? Join our Quality, Risk, and Practice Team to play a pivotal role in developing and delivering engaging training programs that support staff development and align with organisational goals.

As a Training & Development Officer, you will be responsible for identifying training needs, developing impactful training materials, and facilitating engaging sessions that ensure our workforce is equipped to meet the highest standards of service delivery in community services, including Out of Home Care, Family Services, and NDIS Programs.

Key Responsibilities:

• Develop and deliver training programs based on identified needs and workforce development plans.
• Ensure training is evidence-based and in line with compliance and best practices.
• Facilitate workshops, seminars, and induction sessions across the organization.
• Evaluate training effectiveness and continuously improve programs.
• Build strong relationships with staff and stakeholders to ensure the relevance of training initiatives.

Essential Qualifications & Experience:

• Minimum 2 years’ experience in training and development (preferably in community services).
• Cert IV in Training and Assessment.
• Tertiary or Diploma qualification in a relevant field.
• Strong presentation, facilitation, and organisational skills.
• Excellent communication and stakeholder engagement abilities.

Desirable Skills:

• Experience in e-learning development and learning management systems.
• Familiarity with Out of Home Care, Family Services, or NDIS Programs.
• Experience working with diverse communities, including Aboriginal and Torres Strait Islander groups.

Additional Requirements:

• Current Criminal History Check and NSW Working with Children Check.
• Valid NSW Driver’s License.

Why Join Us? 

At Creating Links, we believe in flexible working arrangements, this position is available as Part-time or Full-time for the right candidate. This is an exciting opportunity to make a lasting impact by supporting staff development and creating a culture of quality and continuous improvement. If this sounds like the perfect opportunity for you, applications are being reviewed as received with, so don't delay—apply today!