Details

Working with Community Services Directorate (CSD) offers you the opportunity to directly contribute to supporting the Canberra Community. Everyday our diverse workforce collaborates and drives client centred services to assist the community in creating a safe and equitable environment across the ACT.

The Client Services Branch of Housing Assistance ACT is seeking highly motivated people for Team Leader positions across the branch. Team Leaders are responsible for managing the day-to-day operations of frontline and support teams providing leadership, management, specialist advice and direction to staff, clients, and stakeholders on a diverse and often complex range of issues involved in providing support to public housing tenants. The Team Leaders support a group of staff to prioritise their workload, consider and respond to complex matters, ensure Key Performance Indicators are met and contribute to the broader team across the Client Services Branch.

Team Leaders with well-developed communication skills, cultural awareness, an understanding of the complexities of client services, and respect for people will be well suited to these positions. Further information can be found in the position description.

Community Services Directorate (CSD) is an inclusive employer where all people are respected and valued for their contribution. We strongly encourage and welcome applications from Aboriginal and/or Torres Strait Islander people, People with Disability, people from culturally and linguistically diverse backgrounds, veterans, mature age workers and lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) people.

Eligibility / Other Requirements

• Driver’s license is essential.
• This position does require a Working with Vulnerable People Check. Prior to commencing in this role, a Current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 will be required. For further information on Working with Vulnerable People registration refer to: https://www.accesscanberra.act.gov.au/app/answers/detail/a_id/1804
• Relevant tertiary qualifications in Leadership, Management, Community Development, or a related field are desirable but not essential.

Notes

This is a temporary position available for six months with the possibility of extension up to 12 months and/or permanency. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only.

How to Apply

Please submit a one page pitch addressing the Professional / Technical Skills and Knowledge and Behavioural Capabilities in the 'What You Require' section of the Position Description, with a copy of your current curriculum vitae including the details of two referees.

Applications should be submitted via the "Apply Now" Button below.

Note

This is a temporary position available for six months with the possibility of extension up to 12 months and/or permanency.

A position description is attached.