• Full time role
• Based in Redfern

Cultural Perspectives is looking for an experienced, highly motivated & dedicated Account Manager to join our Sydney team.

About Cultural Perspectives

Cultural Perspectives is Australia’s leading full-service communications, research and engagement agency that specialises in multicultural communications and engagement with culturally and linguistically diverse (CALD) audiences across Australia www.culper.com.au

About the role

The Account Manager will support the communications team to deliver numerous communications, engagement and marketing projects concurrently. The Account Manager position entails:

• Working in a client focused team, committed to best practice when working with culturally and linguistically diverse communities
• Co-ordinating communication strategies and public relations activities to meet client needs and achieve project outcomes.
• Establishing productive, professional relationships with key personnel in assigned client accounts.
• Drafting key messages and strategies ensuring consistency with brand, values, and factual accuracy.
• Identifying and leveraging media and social media opportunities to reach specified target audiences, and meet client needs.
• Creating productive media relations with various multicultural media outlets.
• Assisting with client services and ensuring strong communication with our clients.
• Engaging and consulting with various stakeholder and community members around issues relating to diversity for a range of clients in the government, private and community sector.
• Proactively assessing, clarifying, and validating client needs on an ongoing basis.
• Undertaking tender, proposal and quotation responses.
• Conducting analysis of campaign and strategic outputs and preparing detailed written reports and verbal presentations.
• Simultaneously manage multiple projects from kick-off to delivery.
• Grow your dedicated accounts through identification of mutually beneficial opportunities.

Selection Criteria

To be successful for the role, you will need to demonstrate the following:

• Demonstrated capacity or previous experience to design and deliver communication and public relations strategies.
• Experience in communications in either advertising, campaigning, marketing, public relations, media relations, public affairs or community advocacy related work (minimum 2 years).
• An understanding of communications with and engagement of linguistically and culturally diverse communities.
• Exceptional project management skills including ability to work on multiple projects and tasks concurrently, manage budgets, timelines and deadlines efficiently.
• Manage relationships with all stakeholders—clients, external agencies and suppliers, and publishers
• Demonstrated ability to show initiative and to think creatively.
• Strong verbal, editing and writing skills.
• Excellent interpersonal and communication skills – demonstrated ability to work with all levels of internal management and staff with a positive mindset and adaptable to changes.
• Strong collaboration and problem solving skills.

Desirable:

• Direct experience working in a diversity-related field will be highly regarded.
• Experience with using and editing website platforms such as Squarespace/WordPress
• Experience with design tools and programs such as Canva, Adobe suite
• Strong competency in all Microsoft Office applications particularly, Excel, Word, Powerpoint.

Applicants with a disability and those from a culturally and linguistically diverse or Aboriginal or Torres Strait Islander background are strongly encouraged to apply.

At Cultural Perspectives we provide our employees with excellent working conditions, a modern, respectful, collaborative culture, on-going support.

Enquiries: Sarah Migliorino, Communications Lead [email protected], using the subject line: Account Manager enquiry via EthicalJobs or on +61 2 8585 1313.