Cultural Perspectives is looking for a strategic communications leader who is passionate about communications and diversity. As a senior member of the Cultural Perspectives leadership, you will lead the communications team working across a diverse client portfolio of government, non-government and corporate sector clients.

Cultural Perspectives is Australia’s leading full-service communications, research, and engagement agency, specialising in multicultural communications and engagement with culturally and linguistically diverse (CALD) audiences across Australia. We deliver informed, innovative, and multifaceted campaigns and engagement strategies for clients from Government, corporate, and not-for-profit organisations.

The Group Account Director (maternity leave cover) role is a full-time position based at our Redfern office in Sydney, reporting to the Director of Communications and Engagement. As a senior member of Cultural Perspectives, the Group Account Director will lead the communications team working across a diverse client portfolio of government, non-government and corporate sector clients.

The Group Account Director position involves:

• Oversee and develop integrated communication strategies, from big to small campaigns.
• Provide senior oversight and guidance on key client accounts.
• Develop and implement communication strategies for client accounts while overseeing tactical teams and campaigns on delivery.
• Provide strategic counsel and issues/crisis support to clients as required.
• Successfully craft strategies, pitches and win new business.
• Lead the Communications team in the successful implementation of campaigns and retained relationships, via responsive client service, exceptional quality, creative ideas and insights.
• Identify and implement client growth and retention strategies and tactics.
• Provide ongoing oversight, coaching and performance support for your team’s learning, development, personal growth, and successful delivery across all requirements.
• Lead the relationships and delivery management of our major clients and retained accounts.
• Work collaboratively and strategically within Cultural Perspectives’ interdisciplinary team to deliver genuinely integrated campaigns across earned, owned, paid and shared media channels and content, including community engagement and research.
• Report on and oversee the Communication department’s financial and operational performance.
• Oversee the delivery of high-quality services or campaigns, ensuring they align with agreed-upon standards and objectives.
• Participate in the agency leadership team to support financial and operational goals.
• Collaborate with other senior leaders to seek opportunities to improve agency culture, operations, effectiveness and systems

The ideal person will be able to demonstrate the following:

• Education: Bachelor’s degree required
• Industry experience: 10+ years of experience in communications and marketing industry, including 6+ years of supervisory experience, with agency experience strongly preferred.
• Diverse audience expertise: demonstrated experience with multicultural audiences, markets and campaigns.
• Leadership and team management: Demonstrated experience managing, inspiring, and supporting high performing and diverse teams, with ability to lead, support and coach direct reports through complexity and ambiguity.
• Business growth: lead and participate in business development activities including writing of proposals, tenders and strategy development.
• Client relationship management and satisfaction: proven ability to create and maintain effective client and stakeholder relationships, successful client liaison and contract relationships.
• Campaigns and strategy: proven experience in developing, implementing and evaluating high performing marketing and communications campaign strategies.
• Financial expertise: demonstrated understanding of financial management including budgeting, invoicing, resourcing and forecasting from an agency perspective.
• Quality assurance: demonstrated experience overseeing and managing the overall quality of work on accounts.
• Communication: Exceptional written and verbal communication skills, as well as interpersonal skills

Qualifications:

Tertiary qualification in a related discipline (public relations, communications, or similar).

For further information, please email Sarah Migliorino at [email protected] using the subject line: Group Account Director enquiry via EthicalJobs.

Salary will be negotiated based on experience and qualifications.

Applicants with a disability and those from a culturally and linguistically diverse or Aboriginal or Torres Strait Islander background are strongly encouraged to apply.

At Cultural Perspectives, we offer our employees excellent working conditions, a modern, respectful, collaborative culture, ongoing support, and flexible work arrangements.

Please visit our website (www.culper.com.au/group-account-director) and review the full position description document.

To apply, please click 'Apply Now' and submit you cover letter, responses to the selection criteria and a current CV to Jess Willis.

Applications that do not address the selection criteria will not be assessed.

A position description is attached.