• $73,955- $78,374 per annum (plus super)
• Permanent Full Time

About Us

Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.

We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.

Are you ready to be a part of an exciting and transformative journey in the heart of one of Australia's most culturally diverse and thriving communities? Greater Dandenong City Council is an innovative and forward-thinking organisation, home to Melbourne's second-largest urban centre and a pivotal hub for manufacturing, retail and commerce in the State, Greater Dandenong boasts exceptional character and a vibrant, multicultural population that contributes to a rich cultural tapestry.

About the Role

The City of Greater Dandenong Youth and Family Services is seeking an experienced, dynamic and enthusiastic Business Support Officer to join a highly professional service.

About You

The successful applicant will have excellent communication and organisational skills with experience in customer service, administration, and along with sound time management skills.

Key skills and attributes include:

• Demonstrated experience working within a community-focused administration role in a culturally diverse workforce.
• Well-developed interpersonal and written communication skills and the capacity to work in a team environment with discretion/confidentiality preparation of routine correspondence and reports.
• Excellent customer service skills, knowledge and ability to use Microsoft Office suite of products including word, excel, PowerPoint, social media platforms and the ability to learn new computer databases.
• Ability to manage time and organise own work to complete tasks within the predetermined order of priority and established timelines.

Benefits of working with us

Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals.

Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

Our benefits include

• Competitive salary
• Salary sacrifice childcare (where available)
• Flexible working options supported including hybrid work
• Access to learning & development programs including study assistance
• Reward & recognition programs
• Health initiatives
• Access to our support and wellbeing programs
• A vibrant social club

For more information about our benefits, please visit our careers page: Working with Us.

Council will consider flexible working arrangements for all positions. We embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Council is commitment to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.

To apply

Applicants must adequately meet the requirements of the role and fully address the selection criteria contained in the position description.

To view a copy of this position description, please see attached or click on the link below:

Business Support Officer (Youth and Family Services) Position Description.

You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.

The successful candidate will be asked to produce a clear Working with Children Check and will be asked to consent to a national police check (and where relevant an ‘international criminal history check’), subject to the operation of spent conviction laws. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Further information: Katharina Verscharen, 8571 1619.