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Supervisor, Assessment and Case Coordinator

Department of Human Services

Role highlights

  • Take lead in monitoring, promoting and developing a high standard of practice
  • We value people who desire continuous learning and professional development
  • Work with a dynamic and enthusiastic team

role details

The Supervisor, Kurlana Tapa Case Management is a role within Communities and Justice and is accountable to the Manager, Kurlana Tapa Case Management for:

  • Ensuring effective service delivery.
  • Coaching and managing the team to ensure high-quality practice.
  • Achieving a high quality and intensive service to children and young people.
  • Delivering responsive and best practice case management in a custodial environment.

Key outcomes and accountabilities:

  1. Support effective assessment and case co-ordination in accordance with relevant legislation and best practice.
  2. Resolve conflict situations, build staff capacity, and lead change.
  3. Provide high quality supervision to team members.
  4. Quality check reports including those presented to Courts and other relevant stakeholders. 
  5. Ensure that assessments are conducted quickly and form the basis of all case planning.
  6. Continually identify partnership opportunities, manage stakeholders and utilise networks to ensure that services provided meet rehabilitation, treatment, cultural and other support needs for children and young people at Kurlana Tapa.
  7. Develop and implement procedures and policies that recognise and support the individual cultural identity needs of children and young people from culturally and linguistically diverse backgrounds.

Note: Any other responsibilities in line with the classification level of the role as assigned by Line Manager and/or the Department. The responsibilities as specified above may be altered in accordance with the changing requirements of the role.

Special Conditions

  • National Police Check required.
  • Employment-related Screening Check required.
  • Some out of hours work may be required.
  • Some interstate and intrastate travel may be required.
  • Must hold a current Australian issued driver’s licence (equivalent to minimum class C).
  • Role Status: Term up to 27/06/2025.

Essential Qualifications:

  • A degree level qualification in Social Work leading to eligibility for (full) membership of the Australian Association of Social Workers.

About the Business

Our Community and Aboriginal Partnerships Division helps to build community safety and wellbeing by providing support and services to children, young people and families, including those involved with the youth justice system, remote Aboriginal communities, people who are homeless or at risk of homelessness, and people with complex and exceptional needs. The division also leads the department's Closing the Gap efforts. 

Contact Us

Enquiries to Emma Roesch
0404 101 428
[email protected] using the subject line: Supervisor, Assessment and Case Coordinator enquiry via EthicalJobs.

Diversity And Inclusion

DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require assistance with this process, please contact us at [email protected] using the subject line: Supervisor, Assessment and Case Coordinator enquiry via EthicalJobs and a member of the team will get back to you.

The South Australian public sector promotes diversity and flexible ways of working, including part time. Applicants are encouraged to discuss flexible working arrangements for this role.

Aboriginal and Torres Strait Islander people are encouraged to apply. We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or neurodivergent people to thrive in.

Application Instructions

Resume and Cover Letter

You are required to submit a cover letter, up to a maximum of two pages, addressing how your skills, attributes and experience meet the role specific capabilities and attach your current resume via the online application form. For more information about applying, refer to our Job Application Guide.

Screening Checks

If you are new to the department and are invited to an interview, you will be required to produce a National Police Check, which has been issued within six months of your application for the role. National Police Checks can be applied for via the South Australia Police or through an Australian Criminal Intelligence Commission accredited body.
If the role you are applying for also requires an Employment-related Screening Check, you will be required to undergo such assessment as is advised by DHS, including periodic assessment during your employment.

A position description is attached.

How to apply

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