We are seeking an enthusiastic person to fill the role of Process & Accountability Officer. In this role you will be required to support the Regional Support Manager & Assistant Coordinator in the delivery of quality assured & effective services. Also perform process and accountability functions in support of all participant services as these relate to Participant Plans & Documents including health/medical, medication administration and Restrictive practices.

Skills and Qualifications

• Experience and/or qualification in disability or community services, and be prepared to undertake study, or willingness to learn new skills and abilities
• Understanding of relevant NDIS/NDIA and NDIS Quality & Safeguards Commission Policies, Procedures, Rules, Guidelines and Standards
• Ability to use and operate the Supportability client management system database, or a similar database
• Ability to communicate with a diverse range of people and apply an empathetic approach to services, what is possible versus what can be provided
• Excellent communication skills, written and verbal
• Current NDIS Workers Screening Check
• Completed NDIS Worker Orientation module

What We Offer

• A very supportive team environment
• Exceptional professional development options
• Capacity to volunteer for community events
• Innovation in service development

About Us

Distinctive Options have been assisting people to fulfil their potential and gain equality in the community since 1985. We are more than your approved NDIS provider – we are with you on your journey and form a unique partnership that enables you to practice choice and control over your life. We aspire to make connections which enable people who have a disability to achieve their ambitions and live their most distinctive life. 

Award & Classification

All Distinctive Options employees are employed under the terms, conditions and entitlements of the Modern Award – Social, Community, Home Care and Disability Services Industry Award 2010 (the Award); and the National Employment Standards (NES).

What you need to do NOW

Please submit your application by pressing ‘apply now’ to forward an up-to-date copy of your CV and cover letter. 

For a copy of the Position description please email Roxanne McKerral, HR Business Partner, [email protected] using the subject line: Process & Accountability Officer - Noweyung - Bairnsdale enquiry via EthicalJobs.

Please note that only short-listed candidates will be contacted.