• Utilise your organisation and initiative expertise to provide support and advice to the Office of the Public Advocate branch.
• Fixed until 30 September 2024, Full-Time Opportunity to work with a high-performing and passionate team in the Victorian Public Service
• VPS Grade4, $90,067 - $102,192 plus superannuation.

About the Business Unit

The Office of the Public Advocate (OPA) is an independent statutory office accountable to the Victorian Parliament which has been established to protect the rights and enhance the position of people with disabilities in Victoria. OPA is a human rights organisation that promotes the diversity and inclusion of all people. OPA's vision is of a just and inclusive society that values and respects people from all walks of life and ages. OPA promotes a workplace culture where disability, and diversity of gender identities, sexualities, faiths, ethnicities, and abilities are respected. OPA values a range of experience in its employees, including professional, volunteer and lived experience.

About the Role

This position is part of the Intake team, which includes the team leader, advocate guardians and another guardianship support officer. It is part of the advocate guardian program.

The Guardianship Support Officer (GSO) assists in the general running of the intake team through the triaging of new orders, responding to enquiries about new orders and undertaking secondary referrals for information or to progress applications.

Some of your duties may include:

• Assists in the general running of the team through triaging of new orders
• Responding to enquiries about new orders and undertaking secondary referrals for information or to progress applications
• Assists in the general running of an Advocate Guardian team through making contact with the applicant, represented person, family, friends, carers and support services in preparation for the allocation of an order to a guardian
• Responding to enquiries, undertaking secondary referrals, writing reports to VCAT and managing orders once the main decisions have been made.

About You

As our ideal candidate, you will be able to demonstrate:

• Knowledge of the Victorian human services sector, particularly the NDIS, mental health and aged care service systems
• Understands the issues relating to disability, including mental illness and age-related disability
• Accept changed priorities without undue discomfort. Responds quickly to changes. Comfortable working in collaboration with teams outside of own organisation
• Build a supportive and cooperative team environment; Engages other teams to share information in order to understand or respond to issues; Support others in challenging situations.

How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

FOR INTERNAL VPS EMPLOYEES:

• For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.
• For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.

IMPORTANT INFORMATION:

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.

Prior to commencement of employment with the department you will need to provide evidence that you are vaccinated against COVID-19.

Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of all doses of a COVID-19 vaccine required by the department (from time to time).

Acceptable evidence includes:

• COVID-19 digital certificate or ATAGI exemption certificate (available via your myGov account)
• Your immunisation history statement (available via your myGov account)

Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.