• Location:​​ Cairns 
• Remuneration:​​$74,745 – $ 82,937  per annum      

You will provide a broad range of applicant, tenancy and property management services and advice to customers, advocates and other stakeholders.

What you will be doing: 

• Work collaboratively to respond to customers, undertake customer interviews, make referrals to support service agencies, assess new housing and bond loan applications and rental grants. 
• Manage tenancy arrangements, allocations and vacancies, liaising with the community and other housing providers and ensure departmental compliance. 
• Conduct home visits to properties and investigate and facilitate the resolution of any tenancy disputes and complaints as well as manage the maintenance of properties and conduction property inspections. 
• Monitor and manage outstanding arrears, rent assessments, pay deductions and refunds and actioning sundry debts and collections as required. 
• Use Microsoft products and other IT systems to maintain accurate customer and property records and file notes with a high level of accuracy and work output. 
• Support and help maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations. 

Enquiries: Marguerite Messina on Phone: 07 4036 5455.

Job Ad Reference: QLD/604701/25.