• Flexible hours, remote work

Are you looking for fulfilling and very flexible work, something where you can genuinely make a difference to help so many others in need? We’re on the lookout for people who love to get stuff done & have a passion for people.

Reporting to the CEO and working with the Merchant Partnerships Coordinator and offshore virtual assistant team, you’ll be onboarding merchants/retailers to grow their businesses by Doing Good. Then once they are signed, liaise with the DGR team to bring them onboard. We then all support the growth of merchants in the Doing Good Rewards (DGR) ecosystem, so that together we can help charities.

The secret is… if you love to chat to people, then this job is for you.

Location

Remote/Virtual, Australia-based (preferably Melbourne).

Hours & Availability

We offer you very flexible remote working conditions and hours. The role would suit a part timer who is available approximately 15-25 hours per week during business hours (OK for school hours for example). There will occasionally be some meetings outside business hours (9am to 5pm) as required by merchants. During business hours is when you’ll have your training & team check-ins but otherwise you choose when you work to suit your lifestyle and merchants’ availability. It would be preferable that you logged on for at least 1 hour on 3 business days per week with preferably including Monday and Wednesday.

The role will likely expand as DGR moves from early Start-Up into full Production. Thus, the successful applicant could have the flexibility to increase their own hours or be involved in hiring extra resources in the future.

Key Relationships

• Reporting to the CEO.
• Working with the Merchant Partnerships Coordinator, Operations Manager & offshore Support Team.
• Liaising with the Marketing Team.
• Liaising with DGR Partners (who bring merchants into the mix)
• Liaising with the Merchants (from small one shop retailers to large chains, both in-store & online, nationally across Australia).

About us

Our Aim:

Doing Good Rewards™ Pty Ltd (‘DGR’) is a social enterprise, dedicated to helping charities while rewarding everyone for Doing Good. We’re disrupting the status quo in the Corporate Social Responsibility (CSR) and charity-giving spaces, and benefiting businesses and the community in the process.

We raise money for charities of all sizes from the very small to very large. See the below video for a quick high-level explanation of the concept: DOING GOOD EXPLAINER VIDEO.

Our Culture

Doing Good Rewards is a small global team working at a fast-pace. We are all hands-on with everyone helping each other to bring this world’s-first tech platform to the community, firstly in Australia and then into other countries.

With our global team based in Sri Lanka, the Philippines and spread along the east coast of Australia (our head office being in Melbourne), we are used to working virtually and flexibly.

Our Values

To Focus on Human Need / Doing Good / Trying New Things / Growing the Community / Building the Movement

We strongly encourage diverse candidates to apply to build a diverse & flexible workforce and build an inclusive society, where life is balanced with work.

Job Responsibilities

DGR promotes merchants/retailers special offers as part of our rewards platform. We have multiple partners who introduce/refer both in-store and online retailers to us.

• You’ll be involved in the lead generation strategy to attract merchants to DGR.
• You’ll co-ordinate the set up (by our Philippines Team) to prepare for your virtual meetings with merchants.
• You’ll run virtual meetings with those prospective merchants to introduce them to the concept and discuss how the platform could work for their business.
• You’ll follow up after the meeting and then once they are signed, liaise with the merchant & your support team to bring the Merchant onboard.
• You’ll take care of the weekly merchant servicing tasks.
• You’ll liaise with our Merchant introducing partners on leads they have for DGR and manage updates to their merchants in the DGR system.
• You’ll liaise with Merchants for their special promotions & have the option of assisting content creation for promotions to our member base.

Required Skills

• A people person who can build rapport quickly to engage with all kinds of people (particularly a warm & inviting Zoom meeting manner).
• You are organised with good time-management skills.
• Ability to work autonomously but you are a team player who doesn’t mind getting hands-on.
• Someone who takes initiative, who is positive, persistent, and willing to try new things.
• You are good with computers & proficient in English (with a 2nd language being a bonus).

Experience (any is useful but not required)

• You have worked in loyalty &/or merchant acquisition &/or B2B sales.
• You have worked in retail or hospitality.
• You have been involved in a not-for-profit (e.g. charity or social enterprise).
• You have worked in a tech start-up.
• You have worked in a small team.