Are you looking for a rewarding part-time role that offers work-life balance, variety, and the chance to make a real difference? We have the perfect opportunity for you!

• Position: Part-time (0.8FTE), Ongoing
• Location: Port Macquarie Office
• Schedule: Tuesday to Friday
• No On-Call Roster: Enjoy your evenings free to relax and recharge!

At EACH, we're passionate about supporting older adults across NSW. As a member of our dynamic team, you'll play an essential role in ensuring high-quality, personalised care for clients throughout our NSW footprint.
In this varied role your responsibilities will include:

• Optimising Service Delivery: Use Carelink+ and collaborate with case managers to ensure services are scheduled effectively, maximising client satisfaction.
• Rostering Care Workers: You'll be responsible for coordinating both internal and external Support Workers, ensuring all in-home care services run smoothly.
• Building Relationships: Your strong communication and organisational skills will be key in managing relationships with Support Workers, brokered agencies, and older adults to ensure needs are met efficiently.
• Handling High-Volume Calls: With your reception experience, you'll manage incoming calls, ensuring a responsive and friendly service for all.

For more information, please find the Position Description here.

About you

If you're a proactive problem-solver with experience in rostering and administrative support, this role could be a great fit! 

You'll thrive in this fast-paced, varied environment where your organizational skills and ability to adapt quickly will be essential in helping us deliver high-quality services to older adults. Key qualities we’re looking for:

• Experience: Previous rostering experience, ideally across a 7-day roster, with the ability to quickly learn new IT systems (CareLink experience is a plus).
• Communication: Excellent skills in liaising with a wide range of people, including negotiating and problem-solving with various stakeholders.
• Team Player: Ability to work closely with a multidisciplinary team while managing tasks independently.

Qualifications

• Certificate IV Business equivalent or demonstrated learned experience.

Who you’ll be working with 

Supported by a dynamic Team Lead, you will be part of a highly reputable and diverse administration team of four who are focused on supporting their service portfolios across EACH’s NSW footprint. In providing support to the Older Adults services you will be working within a multidisciplinary environment and collaborating with a broad range of stakeholder including our clients.  

What we offer 

EACH is committed to developing our people. At EACH you’ll be supported to be your best. We provide: 

• Career Development: Ongoing professional support, supervision, and opportunities for continuous growth.
• Inclusive and Supportive Team: Work in a friendly and collaborative environment.
• Competitive Salary: Based on your qualifications and experience.
• Generous Salary Packaging: Save on taxes, with up to $15,900 tax-free income and an additional $2,650 for meals and entertainment.
• Internal Career Progression: Opportunities across QLD, NSW, ACT, and VIC.
• Employee Assistance Program: Support for your personal and professional well-being.
• Novated Leasing Arrangements: For vehicle benefits.

Next steps

For more information please contact Bec Bartlett (Support Services Team Lead) at [email protected] using the subject line: Administration Officer - Rostering - Port Macquarie enquiry via EthicalJobs, or on 0255729100.

Don’t miss out— we review applications as they come in, so apply today to start your next career adventure with us!

Ready to make a difference? Join us at EACH!