EACH is leading the Better Connect program – an exciting new initiative providing integrated, person-centred care across Central Queensland, Wide Bay, and the Sunshine Coast. We're looking for a Stepped Care Coordinator to join our dynamic team and play a crucial role in shaping this groundbreaking community mental health and AOD model!

• NEW & exciting opportunity to be part of our MH, AOD & SP service in Queensland! 
• 1 x full-time (or negotiable) ongoing position based out of Emerald / Gayiri region.  
• $49 - $51ph + Super + Not-for-Profit Salary Packaging up to $18,550  

Job Description

The Stepped Care Coordinator is a pivotal role which has never been done before!

You'll be the first point of contact for clients referred through the Head to Health Phone Line and other pathways, guiding them through a smooth, welcoming entry into our services. Even though you have no direct reports, this is a leadership position that involves overseeing the care journey, collaborating with multiple stakeholders, and supporting both clients and care teams.

Responsibilities include: 

• Lead the way for clients: Provide direct engagement and brief interventions to ensure smooth transitions and aftercare.
• Collaborate: Work closely with internal teams and external partners to deliver comprehensive care.
• Support clients: Be their first contact and help them navigate their care journey, ensuring a welcoming experience at every step.
• Manage Care Processes: Oversee collaborative care planning, transitions between services, and aftercare.
• Strengthen Partnerships: Build relationships with local hub partners and the lived experience workforce to foster community-driven care.

To view a copy of the full Position Description, please apply via the Apply Now button.

For more information please contact Kim Reeves (Program Coordinator Healthy Minds) at [email protected] using the subject line: Care Coordinator - Mental Health & AOD Program - Emerald enquiry via EthicalJobs.

The ideal candidate will have:

• Strong leadership: You’ll take charge of client care and team coordination, ensuring clients receive the best possible outcomes.
• Experience: Extensive background in mental health and/or AOD settings, including knowledge of systems, legislation, and brief-intervention approaches.
• Community-focused: Experience working independently and as part of a care team in community-based recovery models.
• Collaboration Skills: Proven ability to engage and collaborate with diverse services and professionals in the mental health space.

Qualifications

• Qualifications in psychology, social work, mental health nursing, counselling or a related field.
• A maintained relevant annual registration and/or membership of professional body (preferred).

What’s in it for you? 

• Flexible working conditions tailored to you.
• Competitive salary based on your experience and qualifications.
• Not-for-profit salary packaging: Save up to $15,900 tax-free, plus up to $2,650 for meals and entertainment!
• Career growth: Access a range of professional development opportunities, from leadership training to discipline-specific learning.
• Employee support: Comprehensive Employee Assistance Program and well-being support.
• Generous leave entitlements: 4 weeks paid annual leave, sick leave, family & domestic violence leave, and more!

If you're ready to lead a collaborative, supportive environment and help make a real difference in people's lives, apply now! We review applications as they come in, and interviews may occur during the advertisement period.