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Community Health Worker - Chinese Bilingual Community

Ethnic Communities Council of Queensland

About the Program

The Love Health Program at ECCQ is funded by Queensland Health to provide Blood Borne Viruses (BBV) & Sexually Transmissible Infections (STIs) prevention education and support services to people from culturally and linguistically diverse (CALD) backgrounds, including migrants and refugees. Further information can be found at www.eccq.com.au/bbv.

Purpose of the position

The Chinese Bilingual Community Health Worker will provide BBV & STIs health promotion activities in the Chinese community and provide education, information and support to people diagnosed with viral hepatitis B and/or hepatitis C and their families. The successful applicant will work closely with the Management and Treatment Coordinator to assist in delivering an early intervention, peer-based model in South-East Queensland to support people diagnosed with viral hepatitis, with a focus on chronic viral hepatitis B, from the Chinese community.

Key responsibilities

  • Establish, maintain and expand networks with Chinese community members and key stakeholders including Chinese speaking GPs, Chinese community leaders, members and people affected by viral hepatitis B and/or C from a Chinese background in Southeast Queensland.
  • Organise BBV&STI education sessions focusing on viral hepatitis for the Chinese community including people affected by viral hepatitis B and/or C.
  • Provide accurate BBV&STI information and support to people from the Chinese community who are affected by viral hepatitis B and/or C through a range of communication channels such as phone, email, face-to-face (individual or group), and social media.
  • Organise and conduct health promotion activities for the Chinese community.
  • Promote BBV&STIs messages through the Chinese media, including newspaper, radio, and social media.
  • Participate in teamwork including health promotion events, particularly during World Hepatitis Day and World AIDS Day.
  • Assist in delivering Fibroscan services including organising appointments, venues, and patient education.
  • Assist in program resources development and management.
  • Translate and check resources and information from English to Chinese.
  • Participate in pilot projects, research or initiatives of the Love Program.
  • Update and maintain the contents of the website.
  • Attend training, team meetings, and other meetings as required.
  • Collect and analyse evaluation data.
  • Provide program administration support.
  • Provide reports and documents as required.
  • Strictly maintain the confidentiality of clients.

Selection Criteria

  • Demonstrated knowledge and understanding of BBV and STI issues, in particular viral hepatitis in the Chinese community.
  • Demonstrated good planning and organisational skills.
  • Good communication and interpersonal skills, including speaking, reading, and writing in English and Chinese.
  • Demonstrated experience or ability to engage effectively with the Chinese community and relevant stakeholders.
  • Demonstrated ability to work independently and in a small multicultural team, and to meet deadlines.
  • Demonstrated ability in using Microsoft Office Suite.
  • Demonstrated ability to produce innovative solutions.
  • A tertiary qualification in a health-related area is desirable.
  • Work outside normal business hours if required (possibly weekends).
  • Ability to work flexible hours if required.
  • Intra-state travel if required.
  • Australian citizen or hold a permanent residence visa or a valid working visa.
  • Currently hold, or be eligible to obtain a Blue Card.
  • Possess a current driver’s license in Australia and a vehicle with comprehensive car insurance.

About the job and benefits.

  • 32.5 hours per week. Fixed term contract till 30 June 2026, with the possibility of extension.
  • Schads Award level pay level from 3.2 to 4.1.
  • Supportive multi-cultural team environment.
  • Get up to $15,900 of your income tax-free through Salary Packaging and $2,650 meal & entertainment structuring.
  • Employee Assistance Program.

For details on the role contact Program Manager on 38449166 or 0478899248 or [email protected] using the subject line: Community Health Worker - Chinese Bilingual Community enquiry via EthicalJobs.

We value a diverse workforce and strive to ensure our workplaces are welcoming and enabling to people of all backgrounds. We encourage applications from people living with hepatitis, of Aboriginal and/or Torres Strait Islander decent, people from CALD and LGBTQIA+ communities and from people with a disability. Only Shortlisted applicants may be contacted. No agencies please.

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