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E-Commerce Sales Assistant

Ecobin Australia

Who are we?

Ecobin Australia is a small Melbourne-based innovator in the waste management industry, driven by a passion for sustainability and a cheeky, fun brand personality.

Help our mission to simplify waste separation for the everyday person!

We're looking for a passionate professional to join our Melbourne -based green sustainable product company! In your role as an E-Commerce Sales Assistant, you will be the first point of contact for our clients to help them with any business enquiries.

The role responsibilities:

  • Help with customer enquiries and provide quotes via email, live chat and phone.
  • Maintain invoices and process any returns
  • Help book in deliveries for orders made online or via email
  • Track packages and help with any delivery issues
  • Provide client care through quarterly check-ups through phone or email
  • Assist in developing sales and attraction strategies with the Operations Manager

To help you achieve this, ideally you’ll have:

  • Strong verbal and written communication skills
  • Strong competency in Microsoft Suite
  • Previous experience Cin7 Core is desirable

Why work with us?

  • Competitive salary commensurate with experience
  • Hybrid working arrangements (min 1 day in office)
  • Permanent, full-time role
  • Cute dogs!

To submit your application, click Apply Now.

How to apply

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