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Customer Success Manager - Education System


edapt education is the fastest-growing student learning analytics system. edapt currently manages over 70K students' learning history, working with over 50, K-12 schools in both the public and private sectors in Victoria.

At edapt, we provide actionable insights for school leaders, department heads, teaching staff, and careers coordinators.

We provide analytics for schools to implement individual learning plans, acceleration, and intervention programs.

The edapt system presents an integrated learning history of students, sourced from a variety of external assessment and internal school systems. We remove data preparation work and allow teachers to focus on what they do best - developing the next generation of amazing young people.

The role

We are looking for professionals with a teaching background to join our school implementation team.

You will be part of our client success team, in charge of implementing best practice school learning analytics in schools. This includes:

  • design the school onboarding program
  • liaise with client schools on implementation planning
  • conduct initial product training
  • liase with the marketing team on customer success stories
  • support users on operations of the system
  • present best practice in using data and analytics in schools
  • liase with the data team on source systems integration
  • consult with school leadership on best practice


  • training provided on the platform
  • education and seminar on best practice
  • opportunities to work remotely
  • attractive remuneration & benefits
  • flexible office hours
  • a brilliant & inclusive team

About you

This is an exciting ground-floor opportunity. You may be a

  • teacher, teaching professional
  • tutor, instructor
  • recent graduate in Education
  • school IT manager/professional
  • in a client success role from a SAAS business

Salary range: 50K-80K pa

Please call 0411 418 836, to discuss your interests further.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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