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Project Officer - Palliative Care

EIS Health Limited

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At Central and Eastern Sydney Primary Health Network, we focus on improving the health and wellbeing of the people who live and work in Sydney, from East to South and the Inner West. Primary health refers to the healthcare provided in the community, such as a local doctor, pharmacist or psychologist. We provide support and training to these health professionals. We help them to connect community members to other services so that everyone involved in a person’s care can know how best to look after their health.

PHNs are not-for-profit organisations. We receive money from the government to provide health services that are right for the people in this area. We also work with hospitals, specialists, aged care facilities and others to improve people’s experience when needing healthcare. We work to make it easier for people to get the best care and support when and where they need it to achieve our vision of healthy and thriving communities.

  • Purpose driven organisation
  • Hybrid working arrangements - 2 days required in the office
  • Office based in Mascot (close to public transport)
  • Salary packaging available, additional leave days, EAP and other benefits

About the job

In the 2021-22, the Australian Government committed funding to all PHNs to expand the Greater Choice for At Home Palliative Care Measure (GCfaHPC) which aims to boost palliative care coordination and integration for people who have a known life-limiting condition, by improving choice and quality of care in the home. Under the program, PHNs are developing and implementing initiatives to achieve the following objectives:

  • Improving access to palliative care at home and support end-of-life care systems and services in primary health care and community care
  • Enabling the right care at the right time and in the right place to reduce unnecessary hospitalisation
  • Generating the use of data to support continuous improvement of services across sectors
  • Supporting the use of available technologies to support flexible and responsive palliative care at home, including in the after-hours.

Overarching outcomes of the role include:

  • Improving capacity and responsiveness of services to meet local needs and priorities
  • Improving patient access to quality palliative care services in the home
  • Improving coordination of care for patients across health care providers and integration of palliative care services in their region.

Key responsibilities

  • Provide coordination of CESPHNs Greater Choice for at Home Palliative Care (GCfaHPC) program in alignment with Department of Health and Aged Care guidelines.
  • Take a lead responsibility for the planning, development, implementation and monitoring of palliative initiatives that work to address the identified needs and gaps experienced by people wishing to access palliative and end-of-life care.
  • Work with key palliative care stakeholders to ensure an integrated approach to Palliative Care initiatives.
  • Manage project contracts for commissioned services ensuring agreed objectives are met within agreed timeframes and budget.
  • Collaborate with other internal teams (Population Health, Digital Health and Practice support teams) to optimise program outcomes
  • Comply with any reporting requirements from the DOHAC by collecting, collating, and communicating relevant data to the appropriate stakeholders and contacts.
  • Liaise with and engage with the DOHAC GCfaHPC Community of Practice sessions
  • Manage all stakeholder enquiries relating to Palliative Care and the GCfaHPC program
  • Other aged care related duties and responsibilities as delegated by manager.

Selection criteria – essential

  • Relevant tertiary qualification in health, palliative care, aged care, nursing, pharmacy or project management (or equivalent experience).
  • Experience in project management and the commissioning of programs and projects in a health environment.
  • A strong understanding of palliative care and end of life systems and issues as they relate to quality of care.
  • Highly developed interpersonal and communication skills with the capacity to build relationships with key external stakeholders.
  • Ability to manage complex tasks and meet deadlines in a high demand work environment.
  • Ability to work both independently and as part of a team.
  • High level of computer literacy.
  • Experience working with vulnerable and underserved populations.

Why work at Central and Eastern Sydney Primary Health Network?

The impact you want

We all want to make a difference, and there are so many ways to do that in the healthcare sector. At Central and Eastern Sydney Primary Health Network (CESPHN), purpose and impact feel a bit different from frontline roles.

Our people tell us that, here, it’s less about putting out fires and more about shaping the foundations for a healthier future. Here, you’ll engage with the big picture issues. You’ll plan ahead for the changing needs of our incredibly diverse communities. You’ll connect the pieces of the puzzle, and help improve healthcare, one step at a time. With every connection, every partnership and every strategy, you’ll enable sustainable, thriving communities, for today and tomorrow.

This kind of work takes time, effort and patience! But make no mistake - your impact at CESPHN is significant. Our size (we’re just over 100 people), our flat structure and our open culture mean you’ll never be just one of many. You’ll make a direct contribution every day, shaping, innovating and improving, and you’ll feel valued for all you achieve. Working with us should also positively impact your career. Collaborating with stakeholders across the healthcare spectrum, you’ll get incredible exposure, and develop knowledge and skills that help you grow for the future. So whether you choose to stay with us long-term, or branch out onto a new path, here at CESPHN, you’ll set yourself up for a truly impactful career.

The support you need

At CESPHN, we believe that real impact doesn’t need to come at the expense of your wellbeing. Quite the opposite. The work we do takes sustained and consistent effort, and fresh, innovative thinking. That’s why we work hard to ensure you get the right balance and support for work and life. Our people say that working here feels like a breath of fresh air. Because as much as possible, you’re supported to work in alignment with your natural rhythm and at a pace that sustains, not one that crashes and burns. So, join us and flex your start and finish times, log in from your home office up to three days per week and use your laptop’s built-in wi-fi whenever your local coffee shop or quiet park bench calls!

Join us and find a team where you’re treated like a human being. Find the space you crave and the flexibility you need to bring your best self to work.

The team you deserve

Our approach is simple: We look out for each other so that everyone can thrive. That’s why we’re working hard to create a culture where you can feel comfortable to be yourself, and where you’ll be supported to produce your best work. We’re all proudly different – different backgrounds, home lives, experiences, perspectives – and we respect and celebrate those differences. We value the unique contributions of all our team members.

We work hard, and we do it with a shared sense of purpose and a strong willingness to collaborate, connect and solve problems together. It’s not all about handing out medals here. At heart, it’s about working together and winning as a team.

Join us, and you’ll find:

  • Approachable and supportive leaders who genuinely value your input and want to see you grow
  • A multicultural workforce that fosters a culture of respect, empowerment, and accessibility
  • Empathetic, smart, capable humans who care as much as you do about community health and each other
  • The trust and respect to run with projects, to challenge and question and share new perspectives.

If you have any questions about the role please contact Recruitment on [email protected] using the subject line: Palliative Care Project Officer enquiry via EthicalJobs.

CESPHN is an equal employment opportunity employer committed to equity, diversity and social inclusion. Applications are encouraged from Aboriginal and Torres Strait Islander people.

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