• Work type: Full-Time
• Location: Kununurra, Western Australia, 6743 (Note: Housing is not provided with this position)

Are you passionate about supporting people with disabilities and ensuring high-quality service delivery? Join Wayfinder Disability Services, a division of Job Pathways, as a Disability Services Coordinator and play a crucial role in managing and enhancing NDIS support services.

Learn more about us here: https://jobpathways.org.au/

About the Role

As a Disability Services Coordinator, you will oversee the day-to-day operations of Wayfinder’s NDIS program, ensuring exceptional support services for participants. You will build strong relationships with clients, families, and staff while leading a team of Specialised Disability Support Staff to deliver quality care and service coordination.

Key Responsibilities

• Lead & Manage Support Teams: Supervise and guide a team of disability support staff, ensuring high standards of care and service delivery.
• Coordinate Service Delivery: Oversee daily operations, ensuring compliance with service standards, human rights policies, and legislation.
• Monitor Individual Support Plans: Ensure client plans align with their needs, service funding, and relevant legal requirements.
• Develop & Maintain Client Records: Manage database entries, case notes, and claims for services while ensuring accuracy and confidentiality.
• Stakeholder Engagement: Establish and maintain positive relationships with clients, families, guardians, and community partners.
• Resolve Challenges: Address performance issues within the team and provide coaching and professional development opportunities.
• Direct Client Support: Where required, provide hands-on assistance to individuals with disabilities.
• Quality & Compliance: Ensure operations align with Job Pathways Quality Management System and NDIS service standards.

Qualifications & Experience

• Demonstrated experience in disability program management, including assessment, coordination, and community linking.
• Proven leadership and supervisory skills in a cross-cultural environment.
• Ability to work independently in a fast-paced setting, managing competing priorities effectively.
• Proficiency in Microsoft Office and experience maintaining a client management system.
• Strong knowledge of NDIS services, policies, and legal requirements (preferred).

What You’ll Need

• Current C Class Driver’s License (essential)
• Ability to travel (road and air) for short stays as required
• National Police Certificate (or willingness to obtain)
• WA Working with Children’s Check (or willingness to obtain)
• NDIS Worker Screening Clearance (or willingness to obtain)

Why Join us?

• Be part of a supportive, values-driven team focused on empowering people with disabilities.
• Lead a dynamic team making a real difference in the community.
• Enjoy career growth and professional development opportunities.
• Work in a culturally responsive and community-focused environment.

Additional Benefits

• Attractive leave entitlements to enjoy the Kimberley lifestyle.
• Salary sacrificing to increase your take-home pay.
• Annual Health & Wellbeing Allowance.
• Employee Assistance Program (EAP) for confidential support.

For a copy of the position description, email [email protected] using the subject line: Disability Services Coordinator - Kununurra enquiry via EthicalJobs.