Make a Difference to Older Victorians

• Hybrid Role – Monday, Tuesday, Thursday remotely, Wednesday in our CBD office
• Part Time, Monday – Thursday 9.00am – 2.30pm, 20 Hours per week

Must be available to commence Wednesday 26 February 2025

If you want to join an organisation that puts its people first, strives to ensure a culture of inclusivity and is passionate about ensuring the voices of older people are heard, then this is the role for you!

Who are we?

ERA supports older people, their families and representatives in Victoria address issues related to Commonwealth funded aged care services. Our service is free, independent, and confidential.

We promote the rights of older people and ensure that that their voice is heard.

Our job is to provide information that empowers older people to make informed decisions about the care and services they receive and to stand beside them when they raise issues or concerns with aged care providers.

We are a founding member of the national Older Persons Advocacy Network (OPAN), delivering the National Aged Care Advocacy Program (NACAP) and the Aged Care Volunteer Visitor Scheme (ACVVS).

All staff at ERA work remotely from home and come together for one-day meetings in Melbourne CBD approximately every six-eight weeks. Staff are set up with equipment in their homes that is OH&S compliant. We take very seriously the health and wellbeing of our staff who told us they wished to work remotely post COVID restrictions. We can now service our clients more effectively as we draw our workforce from across Victoria.

Our Values

We reflect the following values in all our work with older people: Respect; Empowerment; Inclusiveness; Excellence; Integrity. Our workforce is expected to adhere to these values in all that we say and do.

The Opportunity

The Administration Assistant will be responsible for assisting with the general administrative duties of the organisation. Reporting directly to the Programs Manager you will be part of a team that supports the delivery of quality services to both our internal and external stakeholders.

The role will assist with various duties including data entry, collecting and sorting mail, printing and posting mailouts, collating and ordering marketing collateral, assisting with the preparation of marketing collateral for events and any other ad hoc administrative tasks.

Key Responsibilities

Data Entry:

• Adding entries into our CRM Salesforce
• Maintaining various registers

Postage:

• Collecting and sorting mail
• Posting out marketing collateral

Marketing Collateral:

• Maintaining marketing collateral register, stock levels and storage in the CBD office
• Ordering collateral as required
• Collate and prepare marketing collateral for events
• Coordinating return of items post event

General:

• Maintaining Flexiworks stationary accounts for staff
• Preparing staff and volunteer ID badges
• Preparing agenda and minutes for various meetings
• Researching relevant external programs as requested by Programs Manager
• Updating documents in Word and PowerPoint
• Adhoc administrative tasks

ABOUT YOU

What we are looking for:

You will be a passionate, organised, and a driven person that wants to be part of an organisation that exists to give a voice to older people. It goes without saying you will have exceptional communication skills, have had previous experience in an Administrative or similar role and you are a kind, caring and compassionate person.

You will have the following:

• A minimum of (2) years’ experience in Administration or similar role.
• Experience working in the not-for-profit, health, aged care, or human services sectors, desirable.
• Hands-on experience using CRM for data entry and report generation, desirable.
• Proficiency in Microsoft Office (Excel, Word, and PowerPoint).
• Experience in handling confidential and sensitive information with discretion.
• Demonstrated experience in providing administrative support in an office environment.
• Experience in handling confidential and sensitive information with discretion.
• Adhering to organisational policies and procedures.
• Strong understanding of general office administration processes and their role in supporting the business efficiently.
• Practical experience multitasking and working to deadlines.
• Excellent verbal and written communication skills to interact effectively with staff, managers, and external stakeholders.
• High-level organisation skills including well-developed priority-setting skills and the ability to meet deadlines.
• Ability to be flexible and adjust to increased workloads.
• Ability to build positive relationships with staff, managers, and external stakeholders.
• High level of accuracy in maintaining records, preparing documents, and managing sensitive information.
• Develop and maintain cooperative and harmonious relationships and work in collaboration with others to prevent and/or resolve difficulties.
• You must be fully vaccinated against COVID-19 or hold a valid medical exemption certificate. Evidence of vaccination status will be required prior to commencement of role.
• Hold a current Police check or willing to undergo a national police check.

Culture and Benefits of Working With Us

At ERA, we pride ourselves on fostering a supportive, inclusive, and collaborative work environment. Our team thrives on respect, innovation, and a shared commitment to achieving excellence. When you join us, you can expect:

• A dynamic and diverse workplace that values individuality and teamwork.
• Opportunities for continuous learning and development.
• Flexible working opportunities including working remotely from home, no more daily commute!
• Wellness initiatives to support your physical and mental health.
• Team-building activities, and a positive work-life balance.
• An open-door policy where feedback and ideas are welcomed and valued.
• As a not-for-profit organisation the option to salary package $15,900 p.a. + $2650 meals and entertainment packaging
• Access to our Employee Assistance Program for you and your family members
• Options for additional purchased leave.
• Being part of a values driven organisation that is committed to its people and older Victorian’s.

We acknowledge the traditional owners of the lands on which we work and recognise that it always has been, and always will be, Aboriginal Land and pay our respects to leaders and Elders past, present and future. We express our gratitude in the sharing of this land and our hope that we may walk forward together in harmony and in the spirt of healing and commit to building a brighter future together.

Sounds Like you?

To apply, please select "Apply Now" button and provide us with your current resume and a covering letter addressing the Knowledge, Experience and Skills we are looking for and why you are a great fit with ERA. We would also encourage you to visit the ERA web site https://elderrights.org.au/ to get to know us.

If you would like any further information on the role, please reach out via our HR department at [email protected] using the subject line: Administration Adminstant enquiry via EthicalJobs.