• Multiple positions available, permanent & fixed term full time - Cannon Hill
• Rotational hours: week 1 6.30am - 2.30pm, week 2 10.00am - 6.00pm
• Rewarding opportunity, become part of an organisation dedicated to making a difference to people’s lives

What can we offer you?

• Salary Packaging benefits package up to $15,900 of your annual salary tax free. Less tax = more take home pay for you!
• In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc.)
• Encouraged and supported ongoing professional development and diverse career opportunities
• Corporate Health Insurance plans and discounts with our corporate partners
• An Employee Assistance Program, free and confidential counselling services available to all staff and their family members
• Parental leave
• Onsite cafe, great food and coffee!

About the Role

As the Endeavour Foundation continues to grow and support the community and workplace as a leading disability service provider, we have an exciting opportunity for a Rostering Officer to join our Rostering team here at our Head Office in Cannon Hill. Key duties will include:

• Day to day rescheduling to cover unplanned changes in employee availability including sick leave, personal leave and emergency replacement or back-filling requirements
• Allocating shifts with consideration to the compatibility of customers and employees, including skills, cultural, spiritual and lifestyle preferences
• Leave planning including annual leave, personal leave and study leave is scheduled to ensure continuity of service delivery
• Ensuring accuracy of rosters in line with customer billing requirements to ensure effective charging and claiming
• Utilising various forms of communication including phone, email and mail to respond to customer enquiries
• Completing and maintaining up to date and accurate records of customer interactions

What you will bring to the role:

• Availability to work rotational hours: week 1 6.30am - 2.30pm, week 2 10.00am - 6.00pm
• Demonstrated experience in a Rostering or Customer Service/Call Centre environment
• Demonstrate high level competence in computer applications, i.e. (Microsoft Suite of Program's)
• Demonstrated experience in a Rostering function in a complex Award environment and with a transient workforce
• Demonstrated experience in community services and/or not for profit environment
• Proven experience in a customer service role within a fast paced environment
• Experience in using Carelink+ (desirable)
• Experience working in rostering (desirable)
• Strong written and verbal communication skills to ensure clear and concise information is communicated to stakeholders
• Demonstrated attention to detail to ensure all work is completed accurately and in a professional manner

Who We Are:

We are people working together, making possibilities a reality for people with a disability. We call ourselves #teampossible!

Find out more about Endeavour Foundation and our customers here.

How you can join #team possible?

Please note, before commencing with Endeavour Foundation and should you be successful, you will be required to undertake a “Fit2Work” National Criminal History Check, a positive Blue Card and Yellow/NDIS Worker Screening Card.

Additionally, in line with the direction from the State Government, all authorised workers defined under the Queensland Public Health Order will be required to be fully vaccinated against COVID-19 from 15 December 2021. Endeavour Foundation is currently in consultation regarding mandating COVID-19 vaccination for all other employees.

If this is the opportunity for you, click ‘Apply Now’. We look forward to hearing from you!

We are a 2021 Circle Back Initiative Employer and we commit to respond to every applicant.