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Customer Service Officer

Epilepsy Action Australia

Epilepsy Action Australia is the leading provider of epilepsy education and support services across Australia.

We are currently looking to recruit a Customer Service Officer to support our fundraising and training programs at our national office.

We are a dedicated, fun team who are passionate about assisting patients and families affected by epilepsy.

What will you be doing?

  • Provide high quality customer service to our stakeholders and members of the public
  • Undertake data processing and administration to support fundraising and training operations
  • Provide general administration service to support the organisation

What can you bring to the role?

  • Exceptional customer service and interpersonal and communications skills
  • Experience in a similar role and eagerness to apply relevant skills
  • Strong organisational and administrative skills
  • Proficiency with Microsoft Office packages, in particular Word and Excel
  • Competence with utilising CRMs
  • Demonstrated ability to follow process and pay attention to detail
  • Demonstrated ability to exercise discretion with confidential information
  • A can do attitude!

If you're up for the challenge, we'd love to hear from you!

Submit your cover letter and resume now.

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