• Permanent full-time opportunity
• Flexible hybrid working environment (3 days working from home)
• Highly engaged, purpose driven organisation in a convenient Sydney CBD location
• Grow your skills with comprehensive training and development
• Additional leave benefit

Looking for a career move where you can make a difference? EWON is the industry-based Ombudsman scheme which provides all NSW energy and some water customers with independent, free, informal dispute resolution services.  We work towards achieving fair and reasonable complaint outcomes for all parties, provide leading customer service and influence energy and water public policy.  EWON is not a consumer or industry advocate.

Our opportunity

Our People, Culture & Capability (PCC) team plays a key role in supporting our people to thrive, ensuring they have the tools, guidance, and development opportunities to contribute effectively. We are looking for a People, Culture & Capability Coordinator to be the first point of contact for HR enquiries, supporting the employee lifecycle and contributing to key people-focused initiatives. This is a great opportunity for someone who enjoys a fast-paced, collaborative HR environment and is looking to expand their HR generalist experience.

Key Accountabilities

• Be the go-to person for HR-related enquiries, providing generalist advice on policies, processes, and systems.
• Support the full employee lifecycle, including recruitment, onboarding, performance & development, policy compliance, and offboarding.
• Manage recruitment activities, from job posting and candidate coordination to interview scheduling and onboarding.
• Draft and process employment contracts, variations, and other employee correspondence.
• Coordinate learning and capability initiatives, ensuring training calendars and compliance requirements are met.
• Support wellbeing & WHS programs, helping to deliver key initiatives that enhance the employee experience.
• Assist with HR systems administration, payroll processing support, and reporting.
• Contribute to PCC projects, policy reviews, and process improvements.

To be successful in this role, you will have the below skills and experience

• Relevant tertiary qualifications and/or experience in a similar role.
• Previous experience providing operational and project support to a People, Culture and Capability function
• Excellent written and communication skills with the ability to build and maintain stakeholder relationships
• Great attention to detail, with strong organisational and time management skills.
• Ability to manage competing priorities in a fast-paced environment.
• Proficiency in HR systems (experience with ActionHRM is not essential, but desired).
• A collaborative, people-first mindset and a commitment to service excellence.

What We Offer

• Flexible working options, including working from home and a flexible time-off program
• Additional leave benefits, including birthday leave and above minimum sick and carer's leave.
• Salary Continuance, Life, and Total & Permanent Disablement Insurance.
• Ongoing professional development and career growth opportunities.
• An exciting wellbeing program with extensive offerings.

Interested but need more information? To learn more about working at EWON and view the position description, visit our website: www.ewon.com.au.

To Apply

Apply via the "Apply Now" button with your resume and a cover letter addressing why you're interested in the role and the top three Key Behavioural Capabilities you believe are crucial for success.

Please note only shortlisted candidates will be contacted.

• EWON is an EEO employer
• Aboriginal and Torres Strait Islander peoples are encouraged to apply
• Applications from agencies will not be considered at this time
• Applicants must be legally permitted to work in Australia