The Rev. Bill Crews Foundation is one of Sydney’s most respected frontline charities, serving the community for nearly 40 years. Our mission is to tackle homelessness and poverty by providing essential services like food, social welfare, and education support to those in need.

Our Social Health and Wellbeing (‘SHW’) team are the first point of contact for people facing multiple complex challenges in their lives. They offer a range of support from crisis support, case management, essential needs assistance including bills assistance, medical, dental and complimentary medical services.

THE ROLE

Are you a dynamic leader with exceptional communication skills and a strong grasp of healthcare regulations? Do you thrive in managing daily clinic operations with professionalism and efficiency?

We’re excited to invite an enthusiastic and skilled Practice Coordinator to join our team at BCF’s newly opened Blacktown Medical Clinic. This 12-month full time fixed-term role offers the chance to be a key player of our team, driving seamless operations whilst making meaningful change.

WHAT YOU’LL DO

Reporting to the Head of Programs, you’ll:

• Lead daily operations, ensuring the team aligns with BCF and Practice policies for smooth, efficient service delivery.
• Drive the clinic's financial performance by monitoring budgets and optimising profitability.
• Maintain strong working relationships with Medical and Client Services team, leading and supporting them through daily guidance, delegation and supervision.
• Coordinate AOD Program management, including reporting, acquittals, brokerage and KPI tracking.
• Ensure compliance with industry regulations and maintain key accreditations i.e. AGPAL
• Champion risk management, quality improvement, and infection control, creating a safe and thriving environment for staff and patients.

WHAT WE’RE LOOKING FOR

We need someone who thrives in a fast-paced health care environment and brings:

• Qualification in business management, practice management or equivalent.
• Minimum 3 years’ experience of medical clinic management experience.
• Strong leadership, communication and stakeholder management skills.
• Experience using client information systems like Penelope and Exact to manage case notes and records.
• Ability to adapt quickly to challenges and prioritise tasks strategically and efficiently.
• Action-oriented, results-driven, with empathy and understanding for individuals from marginalised backgrounds.

WHY JOIN US?

At The Rev. Bill Crews Foundation, we care about our team as much as the community we serve. We offer:

• Professional development opportunities.
• Access to an Employee Assistance Program (EAP).
• Not-for-Profit Salary Packaging benefits (up to $15,900 tax-free!).
• Health and Wellbeing Program (WHEREFIT).
• Convenient location near public transport.

READY TO APPLY?

If you’re a Practice Coordinator passionate about helping the underprivileged, we’d love to hear from you! Click "Apply Now" to submit your application. When applying, please specify your availability in a cover letter.

Bill Crews Charitable Trust and the Exodus Foundation are separate but closely cooperating entities. Together, they deliver services and programs under the Rev. Bill Crews Foundation brand name, working to support those in need.

All Bill Crews Foundation employees are required to have completed at least three (3) COVID-19 vaccinations, including booster doses approved by the Australian Therapeutic Goods Administration (TGA). Proof of COVID-19 vaccination status will be required prior to commencing employment.

Applicants must have the right to work in Australia. The successful candidate will also need to complete a Working With Children Check and a Police Check as part of the employment process.

Please Note: This position is managed directly by the BCF People and Culture team. While we value the interest of recruitment agencies and external businesses, we are not seeking third-party support for this role at this time.