FBA Care is a premium NDIS service provider with a reputation for providing quality and empathetic care to our local community. At FBA care, we put the wellbeing of our employees first as we understand that they are the center of our success.

We are currently searching for a committed and passionate Support Coordinator to join our growing team in Tottenham Victoria. You will be responsible for providing support coordination to NDIS participants and assisting them in achieving the goals set our in their NDIS plans.

What we provide

• Free on-site parking
• Complimentary drinks, breakfast & lunch provided by our café
• Fun, easy going work environment with friendly staff
• Paid annual leave for your birthday
• Performance recognition and ‘Employee of the Quarter’ awards
• Career progression and ongoing professional development

Tasks will include but are not limited to:

• Provide support to the support coordination department
• Understand the changing disability landscape and implement support consistent with the aims, principles and standards set by NDIS and relevant legislations
• Assist participants to access NDIS and implement NDIS plans and build individual capacity and enhanced choice and control
• Work respectfully with clients with varying support needs, their families, support networks and community.
• Support evidence-based practice through your high level of administrative skills, documenting outcomes for individual NDIS participants
• Keep up to date with all NDIS Legislation and Compliance standards
• Support evidence-based practice through your high level of administrative skills, documenting outcomes for individual NDIS participants
• Evaluate care plans and assist participants approach NDIS with revised plans to secure ongoing funding
• Review individual care budgets to ensure participants take full advantage of allocated funds
• Create documents, reports, construct proposals and funding submissions and record and analyse data relevant to service delivery.
• Develop and implement continuous improvement initiatives
• Actively contribute to the business in a positive manner
• Use knowledge of the local community to create opportunities for increased participation as a local citizen.

Our ideal candidate

• Fluent speakers of Hakha Chin and Zotung Chin dialects required to assist clients from culturally and linguistically diverse backgrounds
• Tertiary qualification in relevant field
• Prior experience in a similar leadership role and minimum 1 year’s experience as a support coordinator, case manager or a high level of demonstrated understanding of the NDIS
• Ability to work in a proactive manner, organising and managing own workload
• Strong problem-solving skills
• Ability to be a team player
• Demonstrate reliability, punctuality, and trustworthiness
• Ability to work independently with disabled individuals to achieve social and self-care goals
• Ability to create and work with Care Plans
• Positive attitude with nurturing and kind nature
• Infection Control Training COVID19 module and Workers Orientation Certificate
• NDIS workers screening check and working with children's check
• Australian Driver license and use of own car

This is your chance to make an important contribution to the lives of people with disability by adding value through your contemporary and professional skills. If you feel you are a strong candidate for this position please apply now!

We look forward to hearing from you!