About The Glen

The Glen Group is an award-winning and internationally recognised drug and alcohol rehabilitation centre. We have an exciting opportunity to join the team as an Outreach Coordinator who’s primary responsibility is to support clients who have completed the program and return to their communities. This involves organising events, establishing partnerships and connecting people with support. Some travel to regional communities is required in this role.

About the role

This is a newly established role to better support clients at The Glen for Men when they complete the residential program. The primary responsibilities are to organise community events, establish partnerships and connect clients with support/services. Most importantly, this is a pilot program that requires a significant amount of documentation, reporting, data collection and evaluation, to create a framework/template to embed the program into The Glen's operatons. 

RESPONSIBILITIES

• Organise outreach events across NSW inc. booking venues, organising food, planning schedule, communicating to stakeholders (phone, email, calendars etc.)
• Devise stakeholder management plan and build relationships with partners in different areas
• Negotiate agreements with partners (in collaboration with TGFM team) 
• Liaise with families
• Outreach calls to former residents
• The ability to travel (need driver’s licence) and MR desired
• A demonstrable understanding of SEWB and the ADARRN Model of Care
• Knowledge and understanding of relevant services who can provide high quality and appropriate support to clients
• Case management: Information, advice and referral

For more detail, please see attached position description.

WORKING AT THE GLEN

A lot of hard work happens behind-the-scenes at The Glen. There are high expectations that come with wearing a Glen shirt, this includes:

• Always prepared: The Glen takes pride in being organised, planned and prepared in everything we do – programs for clients, meetings with staff/stakeholders and community events.
• Always communicating: Communication is key to ensure everyone is always on the same page. We communicate via multiple technologies – phone, messages, emails, calendars, shift reports and clinical software (Mimaso)
• Always improving: The Glen is accredited under QIP always striving for better. We are a fast-paced, driven and ambitious organisation that’s always seeking to work more efficiently and effectively for the betterment of the client journey.
• Always honest: One of our values is that everything we do is grounded in a foundation of honesty. We have honest conversations with clients, we are honest with ourselves, honest with each other and our stakeholders. There are times of debate and discussion to arrive at win-win solutions. Walk into any room with a Glen shirt on, and people expect honesty from us.

If the values and statements above align with you, then The Glen will be a great place to work. 

REMUNERATION

The Glen remunerated according to the SCHADS award with the level to based on your experience & qualifications and can be negotiated.

A position description is attached.