• Permanent, 0.8 FTE
• Bayside Peninsula, Site-Based
• SCHADS Level 4, $83,684.39 (plus super and salary packaging)

Role Purpose

The Program Support Worker is an integral member of the family violence team and supports the provision of a strengths-based and trauma informed response to women and young people.

This role works closely with the family violence case management team. The role combines both work with the client directly and working on other case management needs to support women and young people to achieve their identified goals.

Key Responsibilities

• Support the case management team to complete tasks identified by women and young people.
• Support administrative functions associated with the provision of material aid and other goods and services including establishing/managing relationship with external contractors/suppliers.
• Arrange and facilitate access to appointments for clients.
• Support in the provision of accommodation to clients.
• Complete data entry of client referral information into the Client Management system.

About you

• Qualification in Diploma of Community Services or equivalent that can be considered for this role.
• Understanding of MARAM (Multi-Agency Risk Assessment and Management Framework)
• Experience in interacting/working with victim survivors of family violence
• Demonstrated understanding of a trauma informed approach with victim survivors
• Strong commitment to and capacity for teamwork and collaboration

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing.  We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality. 

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.

Benefits

• Salary packaging (which can add up to $15,900 in tax-free pay per year)
• Paid study leave
• Paid parental leave
• Gifted leave at Christmas and Easter
• Employee Assistance Program, a free and confidential counselling service
• + more

How to apply

To apply please submit a short covering letter outlining your relevant skills and experience along with your CV.  Please apply as soon as possible, applications are considered as they are received.

To request a copy of the position description, please email [email protected] using the subject line: Program Support Worker enquiry via EthicalJobs.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.