About the Role

• Full-time, Maximum term contract (until April 2026)
• Based in Marrickville, NSW
• SCHADS Level 8 ~ $127,340 (FTE) plus super and salary packaging

Role Purpose

The Clinical Team Leader is a senior leader at our Marrickville site in Sydney and manages a multidisciplinary team of practitioners. The team currently includes adolescent and family counselling, sexual assault counselling, adolescent and family case management and a young parent’s program. This is a multi-disciplinary role with a focus on integrated service delivery within the team and across the Marrickville site.

This role will require clinical practice experience and experience in people leadership, quality, innovation and service improvement.  The Team Leader will ensure the delivery of holistic evidence informed services with measurable client outcomes.

The Clinical Team Leader will take ownership of, and responsibility for, all aspects of the programs within their portfolio, including, but not limited to:  driving processes and procedures to ensure best outcomes for the clients we support, ensuring risk and safety remain the priority; representing programs and Good Shepherd at internal and external meetings; meeting reporting and compliance requirements and undertaking all aspects of people management. The Team Leader will also collaborate with other teams and leaders at the Marrickville location to ensure an Integrated, client-centred approach to service delivery.

Key Responsibilities

• Manage the NSW Integrated place-based service to deliver against agreed goals, strategies and operational outcomes consistent with Good Shepherd’s mission, strategic plan and relevant partner and funding agreements.
• Lead a multi-disciplinary team of adolescent and family counsellors, sexual assault counsellors, adolescent and family case managers and a young parent's program.
• Effectively manage the team to deliver group work to clients, understanding and providing consultation on theoretical models and skills necessary for work with diverse groups in a range of settings and contexts, including group dynamics, psycho–education groups, concepts of group care, counselling groups, principles for effective teamwork and solution focused group work.
• Provide high quality leadership to the team and site through the promotion of open communication, mechanisms for integration, teamwork and service excellence.
• Provide specialist advice and consultation to the case managers and counsellors on client matters.
• Provide appropriate and effective clinical and reflective supervision and learning and development opportunities that enable employees to further develop their skills 

Key Selection Criteria

1. Demonstrated employee management experience including practice supervision, recruitment, and managing individual key performance indicators.
2. Ability to plan, prioritise and influence individual and team performance to achieve organisation's outcomes and targets.
3. Demonstrated experience conducting discipline specific therapeutic Interventions, Including trauma and developmentally informed clinical assessments with children and young people
4. Demonstrated ability to assess and respond to risk from a client, employee, and organisational perspective.
5. Demonstrated experience of managing service delivery targets in line with funding and partner agreements.
6. Excellent written, organisational, interpersonal and communication skills.

About You

• Formal qualifications in Social Work, Counselling, Psychology, or related discipline
• Demonstrated management and leadership skills, including the provision of coaching, mentoring, supervision, team building, monitoring of workload and managing performance
• Demonstrated experience in the delivery of therapeutic intervention to survivors of sexual assault & trauma, adolescents, and their families, as well as casework interventions.

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive. 

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing.  We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality. 

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience. 

Benefits

• Salary packaging (which can add up to $15,900 in tax-free pay per year)
• Paid parental leave
• Gifted leave at Christmas and Easter
• Employee Assistance Program, a free and confidential counselling service
• & more

How to Apply

Please click 'Apply Now' to complete your application. Please upload your resume and a brief cover letter.  Please apply as soon as possible, applications are considered as they are received.

To view the position description click here or visit our website (here).

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.