The Electorate Officer ensures the efficient and effective running of the Member’s electorate office in Albany. They are also the main point of contact for the public and manage any volunteers or interns. The Electorate Officer liaises with constituents and manages the Member’s diary, travel and correspondence; organises and oversees events for the Member; manages and reports on the office budgets and allowances; posts to social media and the website; and provides human resources administration support for the office.

This is a part-time role 0.8FTE.

KEY WORK AREAS

Office Management and Executive Support

• Manage the Member’s diary, including arranging and preparing for meetings and events
• Oversee the operation of the Member's electorate office, including IT systems, contact databases, office supplies, equipment and maintenance
• Ensure that expenditure and reimbursement claims are appropriately collected and reported
• Undertake OH&S training obligations on behalf of the office
• Liaise with other MPs offices about diary, correspondence and other issues as required
• Provide administrative support as required

Correspondence, Communication and Constituent Liaison

• Provide the main point of contact for people contacting the Member’s office
• Manage all correspondence and meeting requests in line with the strategic objectives of the office
• Prioritise issues requiring the Member's attention and discuss with the Member for review and follow-up action
• Liaise with Federal and State Government agencies and Parliamentary offices and forward information and questions appropriate to the Member and / or appropriate agency
• Provide secretarial support at meetings by preparing agendas, taking minutes and following up on any action plan that arises
• Post content to the Member’s social media and website in line with strategic objectives and messaging guide
• Help maintain productive working relationships with relevant advocates and NGOs that align with the strategic objectives of the office
• With the Research Officer, maintain a database of relevant stakeholders and upcoming issues and opportunities for the Members’ attention with recommended actions

Other duties

• Attend meetings and public engagements with or, on behalf of the Member
• Other duties as required.

Selection criteria - Essential

1. Strong office administration skills with the ability to use computing functions.

2. Knowledge of, and connection to, the community and environment sectors in WA, especially in the regions.

3. Strategic thinker with ability to quickly assess situations and prioritise appropriately.

3. Highly organised with a proven ability to manage complex and detailed tasks in line with clear requirements and to deadlines.

4. Excellent event organiser and manager.

5. Highly personable with excellent interpersonal skills.

6. Proven ability to ensure the efficient and effective management of a professional office.

7. Proven ability to manage volunteers and interns.

8. Willingness to work independently, as well as being great in a team.

9. Dedicated to the work of the Greens and to supporting the Member.

10. Excellent verbal and written communication skills.

11. Demonstrated ability to work independently and exercise initiative in dealing with difficult situations.

12. Ability to understand the impact and implications of issues and problems which arise in the constituency or parliamentary processes and able to consider the feelings and needs of all parties involved.

Selection criteria - Desirable

1. Knowledge or Government and Parliamentary procedures.

3. Relevant tertiary qualifications.