Job Summary
- Applications close:
- Job posted on: 29th Oct 2024
- Brisbane & Gold Coast > Brisbane
HDAA Australia (a Bureau Veritas company) is a provider of audit and assessment services for health and human service organisations. We provide certification and accreditation assessments across a range of quality standards, management standards and safety and quality frameworks, specifically for health and human services.
Our clients are organisations working across various sectors, including health, disability, housing and homelessness, domestic and family violence, and mental health.
The work we do leads to better organisations, and better lives. We work collaboratively with organisations to improve the lives of others; not just because this is our ethos, but because we know that people deliver for the better when we’re collegial, educative, and work together as one team.
Most importantly, we are passionate about what we do.
The Client Services Officer (CSO) is responsible for a portfolio of clients and the coordination of those clients’ assessments. The CSO works with each client from their initial enquiry, providing a proposal, through to the planning and coordination of their assessments, as well as various post assessment activities. The role requires the ability to build strong rapport and positive relationships with clients, and to understand and anticipate clients’ needs in the context of their regulatory requirements.
The CSO role is part of a program team and reports to a Program Manager. The successful applicant will work in a rewarding and fast-growing sector, which offers various career pathways and opportunities.
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We offer an attractive salary, an opportunity to develop your experience in a leading health and human services certification body, and attain related qualifications, which will help advance your career.