Canberra Medicare Mental Health Centre (formerly Head to Health)

Do you have a genuine passion for quality mental health services and an interest in supporting those struggling with distress and mental ill-health in the ACT?

Think Mental Health (TMH) are seeking to fill an anticipated vacancy for a Team Lead who will be a senior allied health practitioner (Health Professionals and Support Services Award 2020, HP 4) to lead our clinical (and wellbeing) teams at Canberra Medicare Mental Health Centre. This role focuses on clinical leadership and management of the Clinical Team within the service, in addition to supporting the small Wellbeing team. We are seeking an experienced mental health clinician who is familiar with the ACT mental health sector, managing service delivery and supervision of a multidisciplinary team.

We are seeking an enthusiastic, dedicated and skillful leader with experience in working with adult mental health consumers, including assessment and delivery of evidence based psychological interventions. Experience in group program facilitation, particularly DBT is highly desirable.

TMH respects, values and encourages workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQA+ are encouraged to apply. We believe that diversity in our people enriches our organisation as well as the communities we serve.

ELIGIBILITY/ OTHER REQUIREMENTS:

The preferred applicant for this role will need to have entitlement to work in Australia and completion of an allied-health degree along with appropriate registration with the Australian Health Professional Registration Agency, Accreditation with the Australian Association of Social Workers or similar accreditation for Counselling. They will also be required, prior to commencing, to obtain (or produce evidence of) a Working with Vulnerable Person’s card, in addition to undergoing a police check.

Please see position description below for further details. This position is full-time but may have some flexibility for the right person.

POSITION DESCRIPTION

• Clinical Team Lead, Canberra MMHC
• Reports to:Centre Manager
• Duration:Full-time, ongoing

Think Mental Health Vision, mission and values

Think Mental Health (TMH) is committed to delivering high-quality and safe healthcare services to the local Canberra community. We recognise the importance of building collaborative relationships with stakeholders and engaging with our local networks to build awareness about mental health services.

Our Vision:A safe place to receive support, while you connect, heal and grow

Our Mission:Leading the provision of high-quality mental health care by increasing awareness and access to exceptional services

Our Values:Compassion, Inclusiveness, Passion, Respect, Leadership.

What we do

Think Mental Health (formerly Think Psychology Solutions) is a private organisation founded in 2011 by two local clinical psychologists, Vanessa Hamilton and Jason McCrae. We deliver both a private mental health clinic (Think Clinic) and a range of community sector mental health services, supported by government funding.

Think Mental Health delivers various community sector mental health services, commissioned by the Capital Health Network (CHN) supported by funding through the Commonwealth Department of Health and Aged Care.

We are looking to recruit to a position within the Canberra Medicare Mental Health Centre (formerly Head to Health) to replace an expected vacancy in the management team.  

Position Purpose

Think Mental Health (TMH) is the lead agency facilitating the delivery of Canberra Medicare Mental Health Centre (MMHC). We are seeking an experienced, senior mental health clinician who is familiar with the ACT mental health sector, managing service delivery and supervision of a multidisciplinary team. This position has direct operational and clinical oversight of the Clinical Team within the Centre. The team provide a range of psychological interventions to those with moderate to severe mental health needs within the ACT and surrounds.

Our Clinical Team (CT) is staffed by appropriately qualified and experienced mental health professionals who provide comprehensive mental health assessments, treatment planning and psychological interventions in both individual and group formats. This includes the provision of a comprehensive DBT program.

The Clinical Team Lead will work closely with the Intake Team Lead and Centre Manager to contribute to the strategic development and leadership of the Adult Mental Health Centre’s range of services. All staff are provided with appropriate support, clinical supervision and training opportunities to perform their tasks, in a supportive team environment. In addition to management the clinical team, this position also holds oversight of the small Wellbeing team within the Centre, that delivers a range of peer-led services.

The role is a fixed-term contract till 30 June 2026 with probable extension dependent on ongoing Commonwealth funding. 

Position Responsibilities

Management duties: 

1. Oversight and guidance to clinical staff members delivering services, including in the management of risk and complex cases,
2. Monitoring clinical caseloads and referrals to the services
3. Including case reviews and exit planning,
4. Managing and coordinating all aspects of group program delivery, including identification and development of new, innovative evidence-based groups as needs arises,

In conjunction with Regional Manager and/or Clinical Director

1. Managing all aspects of the DBT program, including facilitating DBT consult
2. Oversight and guidance to Wellbeing staff team, including coordination of programs and supporting staff

Participating in quality improvement activities as identified by the management team, including participating in the Think QI committee,

1. Leadership – leading the clinical team and supporting them to succeed in a changing environment, to foster a positive team culture,
2. Strategic development to ensure Think remains a leading quality provider of mental health services,
3. Provide clinical practice leadership and innovation, and performance management of your team and other staff as necessary,
4. Program reporting as necessary.
5. Program recruitment in conjunction with the Centre and Regional Manager,
6. Public representation of the Centre and services provided by your team,
7. Liaison with relevant stakeholders to promote smooth running of service and cross-sector collaboration,
8. Overseeing consumer relations, record keeping and complaints relating to your tea
9. Oversight of case review processes and practice reviews,
10. Annual reviews of all Clinical staff, including performance feedback,
11. Other tasks as agreed, may include holding a small clinical caseload if you wish.

Required Skills, Knowledge and Experience

1. Full registration with the relevant Health Professional Board or Accreditation with the appropriate Association,
2. Experience in clinical leadership, including supervision of staff and students providing a range of mental health interventions

If psychologist, Board Approved Supervisor (BAS) status or eligibility,

1. Demonstrated experience within the mental health sector, including provision of assessment, treatment planning, intervention and reporting for a range of mental health presentations,
2. Ability to work within a multidisciplinary team environment, with strong organisational and time management skills,
3. Strong commitment to best practice, a positive attitude and genuine passion for mental health care.

Desirable Criteria:

1. Experience in delivery of both individual and group evidence-based interventions,
2. Training and experience in DBT, individual or skills group, or interest in developing skills in same,
3. Experience in managing a clinical team,
4. Experience and appreciation of working with those with lived experience of mental ill-health and recovery.

Work Hours

We have a full-time position available, however we will consider part-time (min 4 days per week) for the right person. The Centre currently opens extended hours (Mon, Wed, Frid: 8:30am-5:00pm and Tues, Thurs: 8:30-7:00pm) and psychoeducation groups are typically run after hours, therefore flexibility with core working hours is required.

Think Competencies

• Strategic thinking: We use our insights, awareness and experience to add value.
• Resourcefulness: We generate evidence-based solutions.
• Relationship management: We value and invest in strengthening internal and external relationships.
• Data fluent: We understand, interpret and use data effectively to inform our work.
• Cultural competence: We seek to understand and respect the values and customs of other cultures.
• Embrace uncertainty: We work with ambiguity and complexity.
• Dedication to excellence: We have a genuine passion and commitment to quality health care.

Remuneration will be commensurate with qualifications and experience, noting the position is a Health Professional Level 4 (Leadership) role. 

For more information on the organisation, please visit Think Mental Health | Think Mental Health (thinkmh.com.au) or the service, please visit Canberra Medicare Mental Health Centre.

Contact Officer: [email protected] using the subject line: Clinical Team Lead - Canberra Medicare Mental Health Centre enquiry via EthicalJobs.