THE OPPORTUNITY

• Salary: $70,973 - $76,352 per annum pro rata + 11.5% super + leave loading (dependent on qualifications and experience).
• Time Fraction: Full Time, 1.0 EFT.
• Location: Chadstone campus.
• WWCC: Appointment to this position is dependent on obtaining and maintaining an ‘employee’ Working with Children Check.
• Police Check: Appointment to this position is dependent on obtaining a Police Check.
• Position Status: 12-month contract of employment with possibility to extend.

The Apprentice Success department is in search for two motivated individuals to join us in the role of a Customer Service Consultant, where you'll provide essential support to apprentices and employers throughout their apprenticeship journey. This includes understanding and addressing the unique needs and diverse requirements of each apprentice, ensuring a personalised and effective support system.

ABOUT YOU

• Experience with all aspects of office management and administrative operations in a complex, multi-disciplinary environment.
• Understanding of business communication, contemporary office management practices and procedures and the latest business and office technology.
• High level organisational, technological, and administrative skills including the ability to organise tasks to ensure that key service priorities are met.
• Ability to work independently and/or coordinate work effectively and collaboratively in a team environment.
• Diploma of Business Administration or similar tertiary qualification in business, administration or related field, and relevant work experience in the apprenticeship sector.

OUR COMMITMENT TO YOU

Holmesglen is committed to continuing to provide a safe workplace and have put systems and support in place for all our employees to work and deliver safely and flexibly.

Holmesglen is a child safe and equal opportunity employer. We are dedicated to attracting, retaining and developing our people. We value diversity in our workforce and encourage people from all backgrounds, abilities, and identities to apply for roles within our organisation, including the Aboriginal and/or Torres Strait Islander community.

We provide our staff with:

• Employee Assistance Program
• Wellbeing programs
• Professional and career development opportunities
• Onsite parking and close proximity to public transport
• 14 weeks paid parental leave
• Flexibility to achieve work life balance
• Opportunities for all

We commit to respond to every applicant.

Employees attending certain workplace settings, including health and care facilities, may be required to be meet mandatory vaccination obligations.

TO APPLY

For further information relating to this opportunity and to view the position description, please click here.

All applicants must attach a Resume and Cover Letter addressing the Key Selection Criteria (located on the last page of the Position Description). Please note, incomplete applications may not be considered.

Like to know more? Please contact Ronald Danes on [email protected] using the subject line: Customer Service Consultant enquiry via EthicalJobs.

For application queries, please contact [email protected].

If you require specific support to apply for this position, please contact the Human Resources Department on 03 9564 1813 and we will work with you to identify the best way to assist.

A position description is attached.