KEY DETAILS

• Employment type: Full time, ongoing
• Location: Collingwood office + flexible working
• Department: Retail
• Direct Reports: Store Manager, eComm Manager
• Reports to: CEO

About us

HoMie is a Melbourne-based streetwear label and Social Enterprise. 100% of HoMie’s profits go towards achieving its mission: To support young people affected by homelessness or hardship to equip them with skills, confidence and experiences to be more work ready and better prepared for their future.

With an impact led approach, HoMie has supported over 3500 young people through our programs. We have a strong organisation wide commitment to creating positive outcomes for young people and meaningful, long lasting change.

We believe in fashion as a force for good, and our streetwear label does just that. We have become one of Melbourne’s most well-known and loved retail brands, with our business experiencing significant growth in the past year. 2025 marks our 10-year anniversary and with further growth on the horizon, we are bolstering our retail operations for continued success.

About the role

The Head of Retail is a newly created role, responsible for overseeing HoMie’s retail performance and operations, with close support from the Creative Director and CEO. Areas of responsibility include overall omni channel sales performance, stock operations/ logistics and holistic customer experience. The HoR will also support the product development team by contributing input to range planning and stock ordering while working alongside the Senior Leadership Team to identify new opportunities for HoMie’s retail growth.

HoMie is a unique organisation that runs social impact programs out of its retail spaces, providing employment opportunities to young people affected by homelessness and hardship. Part of the function of this role is to manage staff who will be working to help deliver these programs in HoMie’s retail environments, and as such this role will require close collaboration with the Head of Impact to support this part of the organisation.

About You

You’re a senior retail expert with a fire in your belly to reach sales targets. You’re all over the nuts and bolts of retail operations and are keen to bring that expertise to a unique environment. You’re a natural communicator and collaborator, and have previously led diverse teams towards shared goals. You know how to get things done and stay solutions focused in the face of challenges.

You care about social issues and young people, and you’re passionate about HoMie’s mission. You’re excited to work in a dynamic and fast growing Social Enterprise that intercepts between the Fashion Retail and Youth Homelessness sectors.

Key Selection Criteria

Retail Leadership and Management Experience

• 5+ years proven experience managing retail operations across both in-store and online channels
• Demonstrated ability to drive sales growth and achieve revenue targets
• Strong leadership skills with a track record of effectively managing and motivating diverse and dynamic teams
• Experience in implementing systems and processes to optimise retail performance across product development, stock management and customer experience
• Demonstrate absolute commitment to delivering exceptional customer experience
• Strong interpersonal skills with the ability to build positive relationships with internal and external stakeholders
• Experience fostering collaboration across departments to achieve organisational goals
• Flexibility to manage multiple priorities in a fast-paced and evolving environment
• Proven ability to identify and capitalise on opportunities for retail growth and innovation
• Resilience in addressing challenges related to balancing commercial goals with social impact outcomes
• Knowledge of best practices for creating inclusive and welcoming retail environments
• Deep commitment to HoMie’s mission and values, including inclusivity, curiosity and social impact
• A leadership style that reflects HoMie’s culture of collaboration, innovation, and purpose-driven work

WHY WORK WITH US?

• We are a passionate, friendly and supportive team
• We welcome and encourage creativity and self expression
• We are an empathetic employer with capacity for flexible working arrangements
• We are in an exciting growth period with a focus on scaling our sector leading outcomes
• As a registered charity, employees are entitled to Salary Packaging

Commitment to diversity

We’re actively working towards a fairer society. And we know that the diversity of thought, identity and lived experience on our team is essential to helping us achieve this. We encourage Aboriginal and Torres Strait Islander people, members of the LGBTQIA+ community, people with disability and applicants from all cultural backgrounds to apply. We also welcome applications from people with lived experience of homelessness.

Timeline

We are hoping the successful candidate can join the team in Feb-March 2025. Applications will be considered as they are received.

Got questions, want to see a full Job Description or keen to chat about this opportunity? For more info please contact Steph Say, CEO via email at [email protected], using the subject line: Head of Retail enquiry via EthicalJobs.

Please apply through EthicalJobs platform by clicking the 'Apply Now' button below.