Want to work with an organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people? Well, we've got just the job for you ...

Indigenous Business Australia (IBA), partners and invests with Aboriginal and Torres Strait Islander people who want to own their future. We go further than provide money; we invest in people, places and ideas that are ready. We help make them real. We’re deeply invested in the financial success and economic independence of Indigenous Australians. It’s why we exist.

We provide a range of services for Indigenous Australians to create wealth and accumulate assets, take up investment opportunities, create business enterprises that provide additional employment opportunities, and to purchase homes. We achieve these outcomes by applying a commercial focus, and by building mutually respectful and productive partnerships with Indigenous Australians, government, non-government and private sector organisations.

Our staff are invested, informed, responsive, respectful and connected.

Want to know more? Read about the stories that make up IBA here.

About the role

The Relationship Manager reports to the Team Leader and manages a portfolio of small to medium size businesses (and their loans) during any stage of the business and loan life cycle. This is done in accordance with IBA policy and procedure and with particular emphasis on improving emphasis on monitoring and supporting business performance, identifying, and supporting business growth strategies and credit risk management activities.

What you’ll bring to the team

• Significant level of personal drive and integrity.
• Strong portfolio management and customer service skills.
• High level of business acumen with an understanding of small and medium size businesses concepts, operations and management.
• Significant ability to understand and adapt to an audience to negotiate confidently and communicate with influence, clarity.
• Extensive knowledge of legal concepts together with a strong working understanding of commercial transactions, securities and litigation processes.
• Independent and results focused team player.
• Proficiency in Microsoft suite of products - primarily Word, Excel and Outlook.

What the key responsibilities are:

• Manage a portfolio of customers, who are operating small to medium size businesses (and their loans) with limited supervision.
• Engage customers to understand businesses’ performance and identify opportunities for growth and areas for business improvement including customer business acumen.
• Collect, analyse and manage financial statements, reports and other information ensuring accuracy.
• Identify, track and manage business risk and customer performance.
• Manage arrears, non-performing loans, turnaround and voluntarily exit processes.
• Co-ordinate loan documentation and drawdown processes ensuring customers are supported throughout.
• Co-ordinate and prepare briefings, reports and submissions correspondence of a complex nature.
• Other duties as required.

What you will get in return

• A values-based organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people.
• 15.4% employer contribution to superannuation.
• Not-for-profit status, with access to Salary Packaging.
• 4 weeks annual leave, with half pay annual leave and purchased leave available.
• Christmas close down without leave deduction.
• Flexible working hours.
• 18 days personal/carers leave.
• Paid volunteer leave.

If you have any questions after reading the job documentation, please email Michael Lee at [email protected] using the subject line: Relationship Manager enquiry via EthicalJobs or 07 3008 8309.

Please note:  Applications sent by email will not be accepted.