Key Points

• 6-month fixed-term, full-time contract, with the opportunity to progress into a permanent role.
• Join our dynamic and growing team of management consultants and business professionals working collaboratively to deliver various Health, Mental Health, First Nations and Social Services projects.
• Ideally, this position suits a self-starter/entrepreneurial type still developing their marketing management skillset.
• We seek a Marketing and Communications Coordinator to champion our brand, support business development, create marketing materials, and coordinate internal and external communications.
• 2+ years of professional marketing experience
• Melbourne-based, full-time role with every second Friday off (i.e. compressing the hours from 10 business days into 9 working days)
• Salary: $70,000 - $80,000 + super + bonus + benefits

About impact co.

Our promise is impact, amplified.

Impact Co. is a management consulting agency with a mission to shape a more equitable society. We do this by enabling people, organisations and communities to amplify their positive impact.

Established in 2017, Impact Co. has grown to a team of 20+ people, working with a client base of 100+ across our focus sectors: Health, Mental Health, First Nations, and Social Services. Bringing deep sector knowledge and facilitation expertise, we listen deeply to solve complex problems and specialise in insights, strategy, design and evaluation.

Our services

Improving Australia’s inequalities is our top priority. That’s why we focus on working with clients with the following services:

• Insights: Data analytics, User insights, Needs assessment
• Strategy: Strategy and policy development, Strategic and business planning, Feasibility studies and business cases
• Design: Service planning and design, Product design, Operating model design
• Evaluation: Program and service evaluation, Organisational reviews

Our values

Our values are the driving force behind everything we do. They are what makes us different.

• Heart: We prioritise lived experience and hear the needs and voices of hard-to-reach groups in our projects.
• Fresh: We apply the latest sector expertise and evidence and serve as critical friends to find new ways of tackling problems.
• Grit: We adopt agile working methods and robust processes to deliver large, complex projects within tight timeframes.

Team benefits

• Full-time role with every second Friday off (i.e. compressing the hours from 10 business days into 9 working days)

• 5 extra days of leave each year (i.e. three well-being days, birthday day off and Impact Co. day). This is in addition to the standard 20 days of annual leave

• A $250 well-being fund can be put towards expenses like gym memberships, etc.

• Modern tech allowance & New starter kits

• $150 Work-From-Home fund to help you with your hybrid setup

The position

The Marketing & Communications Coordinator role at Impact Co. is dynamic and multifaceted, ideal for a self-starter eager to develop their marketing management skillset while making a tangible impact. Reporting to the Strategic Projects Lead, the Marketing and Communications Coordinator will work closely with the senior team to support internal and external marketing and communications efforts.

Day-to-day responsibilities include developing and delivering documents and proposals to brand standards, coordinating business pitches for the consulting team, managing Impact Co.’s website and social media presence, and collaborating with decision-makers to ensure communications effectively support business changes and amplify success stories. With a focus on strong attention to detail, the successful candidate will bring a combination of creativity, basic graphic design skills (e.g., Canva or Microsoft Office tools), and initiative to provide valuable feedback and drive marketing improvements.

This role is critical in communicating Impact Co.'s impact to prospective clients and enhancing the organisation's reputation to help win future work. The Marketing and Communications Coordinator will gain valuable experience in consulting and communications strategy and have opportunities for professional growth. While offered as a fixed-term role, the incumbent can secure a permanent position with increasing management responsibilities as the role evolves alongside the business.

The work that you will be doing includes:

• Marketing coordination: Developing marketing documents, supporting the development of proposals, and pitch presentations to brand standards, and maintaining consistent, high-quality communications across all external channels.

• Digital engagement: Managing Impact Co.’s website, SEO, social media presence, including creating and scheduling engaging digital content, monitoring performance, and providing feedback for continuous improvement.

• Brand champion and impact amplification: Stewarding the application of Impact Co’s brand to a high standard, highlighting the organisation’s success stories, impact, and values to build a strong brand reputation and demonstrate the organisation’s differentiating value.

• Content creation and design: Producing high-quality content for internal and external audiences, with attention to detail and basic graphic design skills using tools like Canva and Microsoft Office.

• Marketing processes: Consulting with decision-makers on refining business development and marketing processes and identifying solutions to support Impact Co’s goals best.

• Internal communications: Collaborating with teams across the business, including the People & Culture team and consulting teams, to ensure communications align with organisational goals and priorities as Impact Co. grows.

A safe and inclusive workplace

We strongly encourage applicants from diverse backgrounds to apply.

We are an organisation deeply committed to diversity and equity. We demonstrate this by creating a workplace that embraces and celebrates First Nations history and contributions and employing people from diverse backgrounds and identities who are committed to championing positive cultural and social change.

About you

• 2+ years of professional marketing and communications experience, with internal and external communications exposure.

• Strong working knowledge of branding, content creation, and social media management, with an eye for detail and consistency.

• Passion for storytelling and amplifying impact, focusing on crafting clear, engaging, and audience-driven communications.

• Demonstrated ability to manage multiple tasks and projects simultaneously while meeting tight (and overlapping) deadlines.

• Highly proactive and capable of working autonomously while collaborating effectively within dynamic, cross-functional teams.

• Basic graphic design skills using tools such as Canva, Microsoft Office, or equivalent platforms, focusing on delivering visually impactful outputs.

• Strong written and verbal communication skills with the ability to tailor messaging for diverse audiences.

• Creative and innovative thinker who takes initiative to identify opportunities for improvement and drive results.

• Strategic mindset with a desire to align communications with business priorities and long-term growth goals.

• A strong interest in social impact and a desire to use marketing and communications to drive meaningful change.

Your qualities

• A big heart – you are passionate about creating positive social change, and your team
• Proactive – you have a can-do attitude and show strong initiative
• Grit – you are courageous, resilient, and are accountable
• Ambitious – you push yourself and boundaries
• Curious – you desire to learn more about yourself and your world.
• Agile – you enjoy the fast-paced nature and diversity of consulting
• Entrepreneurial spirit – you want to be part of an ambitious (and growing) team that is working to make a difference
• Empathy – you have high levels of empathy and care about the communities and individuals you work with

For any questions, please get in touch with us at [email protected] using the subject line: Marketing & Communications Coordinator enquiry via EthicalJobs.

A position description is attached.