We are seeking a People & Culture Manager for a maternity leave cover at 0.6 FTE, to support the day-to-day People & Culture operations plus delivery of Impact Co.’s workforce strategy. The term of the role will be for a minimum of 6-months (i.e. to end of April 2025), with the possibility of extension for up to 12-months.

You will be joining a dynamic and growing team of 20+ management consultants, that deliver a diverse range of projects within Health, Mental Health, First Nations and Social Services sectors. You will form part of the Impact Co.’s internal team, that includes operations, BD and communications functions.

The role is 3 days a week, with the option to work from home at least one day a week. The role reports to one of the Co-Founders, as the sponsor of People & Culture.

The salary is $100,000 - $120,000 (full time equivalent) + bonus. This is inclusive of superannuation.

The role:

The work that you will be doing (explained in more detail below) will seek to amplify the employee experience via:

• Supporting day-to-day People & Culture operations, and
• Lead the development of key content and the delivery of Impact Co.’s workforce strategy.

People & Culture operations

• Recruitment: Leading the recruitment process for a number of roles whilst being supported by team members to conduct the various interviews
• Onboarding; Leading the delivery of a comprehensive onboarding program for new starters
• Engagement; Monitoring the engagement levels and culture across the organisation and identifying and mitigating culture or change fatigue risks
• Development (L&D); Working in partnership with key Directors to 1) identify L&D needs at a peer group and organisation wide level, then supporting delivery (either internally or externally) and 2) overseeing Impact Co.’s approach to Coaching
• Performance: Leading the delivery of the quarterly and annual performance review process, using Culture Amp (which you must be familiar with)
• Exit: Conducing exit interviews and identing and sharing key learnings with the Leadership Team

Workforce Strategy

Impact Co.’s 2024 – 2026 Workforce Strategy is still in development however it is anticipated that some of the key strategic areas will involve:

• Recruitment of various roles
• Utilisation and capacity tracking
• Benchmarking fo roles against industry standards
• Develop and maintain HR policies to ensure they reflect legislative changes and/or contemporary practice
• Updating Impact Co.’s Capability Framework and career pathway
• Capability building and coaching
• Updating relevant policies and governance documents
• Supporting change management and an ongoing collaborative and positive culture

The strategic areas, once finalised, will be delivered over the course of the next two years. You will not be expected to deliver all of them, rather, support to deliver the areas that align best with your skill set and capacity.

About you:

Ideally, you possess:

• 5+ years professional experience, including past work experience in professional services or one of Impact Co.’s sectors of focus
• HR or relevant tertiary qualification
• Experience with Culture Amp software
• Experience with Coaching (and relevant qualification)

In addition, you can demonstrate the ability to:

• Manage multiple and competing priorities, via strong project management skills
• Work both autonomously and within a dynamic, team-based environment across a variety of projects
• Think strategically
• Think and communicate (written and oral) with logic and structure
• Think creatively and identify new and innovative solutions
• Build rapport with people quickly through strong interpersonal skills

Your qualities

• A big heart – you are passionate about creating positive social change and the people you work with
• Proactive – you have a can-do attitude and take the initiative
• Grit – you are courageous, resilient and have a strong resolve
• Ambitious – you push yourself and boundaries
• Curious – you have a desire to learn more about yourself and the world around you
• Entrepreneurial spirit – you want to be part of an ambitious (and growing) team that is working to make a difference
• Agile – you enjoy a fast-paced working environment
• Empathy – you have high levels of empathy and care about the people you work with.

About Impact Co.

Our promise is impact, amplified.

Impact Co. is a management consulting agency with a mission to shape a more equitable society. We do this by enabling people, organisations and communities to amplify their positive impact.

Established in 2017, Impact Co. has grown to a team of now 20+ people, working with a client base of 100+ across our sectors of focus: Health, Mental Health, First Nations and Social Services. Bringing deep sector knowledge and facilitation expertise, we always keep people at the heart of projects.

Our services

We specialise in the following services:

• Insights: Data analytics, User insights, Needs assessment
• Strategy: Strategy and policy development, Strategic and business planning, Feasibility studies and business cases
• Design: Service planning and design, Product design, Operating model design
• Evaluation: Program and service evaluation, Organisational reviews

Our values

Our values are the driving force behind everything we do. They are what makes us different.

• Heart: We prioritise lived experience and hear the needs and voices of hard-to-reach groups in our projects.
• Fresh: We apply the latest sector expertise and evidence, and serve as a critical friend to tease out new ways of tackling problems.
• Grit: We adopt agile ways of working and robust processes that allow us to deliver large and complex projects within tight timeframes.

Team benefits

• 5 extra days of leave each year (i.e. 3 wellbeing days, birthday day-off and Impact Co. day). This is in addition to the standard 20 days of annual leave (or equivalent days pro-rata).
• $500 annual wellbeing fund that can be put towards expenses like gym memberships etc.
• Full time employees have every second Friday off (i.e. compressing the hours from 10 business days into 9 working days)

A safe and inclusive workplace.

We strongly encourage applicants from diverse backgrounds to apply.

We are an organisation that is deeply committed to diversity and equity. We demonstrate this by creating a workplace that embraces and celebrates First Nations history and contributions, and employing people from diverse backgrounds and identities, who are committed to championing positive cultural and social change.

next steps:

Please submit your application via the Apply Now link.

For any questions, please contact us at [email protected], using the subject line: People and Culture Manager enquiry via EthicalJobs.