<h3>Key Points</h3>
<ul>
<li>Seeking an individual to provide project and administration support across a number of client-facing (consulting) and internal projects</li>
<li>You will possess strong organisation and project management skills, initiative, adaptability and interpersonal skills in order to successfully provide support to a variety of different projects and team members</li>
<li>1 &ndash; 3 years of professional experience (either in administration, project management, project support work or consulting)</li>
<li>Interest and/or experience working in at least one of Impact Co.&rsquo;s sectors of focus</li>
<li>Melbourne based, full time role with every second Friday off (i.e. compressing the hours from 10 business days into 9 working days)</li>
<li>Salary: $65,000 - $80,000 (including super) + bonus</li>
</ul>
<h3>About impact co.</h3>
<p>Our promise is impact, amplified.</p>
<p>Impact Co. is a management consulting agency with a mission to shape a more equitable society. We do this by enabling people, organisations and communities to amplify their positive impact.</p>
<p>Established in 2017, Impact Co. has grown to a team of now 20+ people, working with a client base of 100+ across our sectors of focus: Health, Mental Health, First Nations and Social Services. Bringing deep sector knowledge and facilitation expertise, we always keep people at the heart of projects.</p>
<h3>Our services</h3>
<p>We specialise in the following services:</p>
<ul>
<li><strong>Insights: </strong>Data analytics, User insights, Needs assessment</li>
<li><strong>Strategy: </strong>Strategy and policy development, Strategic and business planning, Feasibility studies and business cases</li>
<li><strong>Design: </strong>Service planning and design, Product design, Operating model design</li>
<li><strong>Evaluation: </strong>Program and service evaluation, Organisational reviews</li>
</ul>
<h3>Our values</h3>
<p>Our values are the driving force behind everything we do. They are what makes us different.</p>
<ul>
<li><strong>Heart:</strong> We prioritise lived experience and hear the needs and voices of hard-to-reach groups in our projects.</li>
<li><strong>Fresh:</strong> We apply the latest sector expertise and evidence, and serve as a critical friend to tease out new ways of tackling problems.</li>
<li><strong>Grit:</strong> We adopt agile ways of working and robust processes that allow us to deliver large and complex projects within tight timeframes.</li>
</ul>
<h3>Team benefits</h3>
<ul>
<li>Full time role with every second Friday off (i.e. compressing the hours from 10 business days into 9 working days)</li>
<li>5 extra days of leave each year (i.e. 3 wellbeing days, birthday day-off and Impact Co. day). This is in addition to the standard 20 days of annual leave</li>
<li>$500 annual wellbeing fund that can be put towards expenses like gym memberships etc.</li>
</ul>
<h3>A safe and inclusive workplace</h3>
<p>We value the unique backgrounds, experiences and contributions that each person brings and <strong>strongly</strong> encourage applicants from diverse backgrounds to apply.</p>
<p>We are an organisation that is deeply committed to diversity and equity. We demonstrate this by creating a workplace that embraces and celebrates First Nations history and contributions, and employing people from diverse backgrounds and identities, who are committed to championing positive cultural and social change.</p>
<h3>The position</h3>
<p>We are seeking an individual to provide project and administration support across a number of client-facing (consulting) and internal projects.</p>
<p>You will possess strong organisation and project management skills, initiative, adaptability, and interpersonal skills to successfully provide support to a variety of different projects and team members.</p>
<p>The nature of the support involves;</p>
<ul>
<li>Supporting external consulting projects that involve extensive logistics and / or administrative support (e.g. engaging with clients to book in meeting and consultations); and</li>
<li>Supporting the administration of the business, including (but not limited to) the business development and people and culture functions.</li>
</ul>
<p>There is significant opportunity to grow in this role, either into a management consultant or as a leader within the internal functions of the business. Impact Co.&rsquo;s ability to grow over the last 6 years, support career development and build our internal functions is testament to this.</p>
<p>More details on the position can be found below.</p>
<h3>The work that you will be doing includes:</h3>
<ul>
<li><strong>Consulting project administration, logistics and support</strong>: E.g. supporting in scheduling project team meetings, supporting recruiting and scheduling stakeholder consultations and focus groups, supporting with travel arrangements, and/ or stepping into to support with note-taking in consultations or capturing workshop outputs</li>
<li><strong>Client and stakeholder engagement</strong>: Where relevant, some of the administration and logistics support (mentioned above) will involve building relationships, trust and rapport with clients and / or community members (e.g. if conducting screening calls with community members for recruitment)</li>
<li><strong>Project management:</strong> Actively managing the progress of projects and coordinating key project activities, ensuring that they run to agreed timelines</li>
<li><strong>Business development support:</strong> Supporting team members with their account management, creating business development materials and supporting with business development campaigns and mailouts</li>
<li><strong>People and culture support:</strong> Supporting with the day-to-day operations of the people and culture function, including recruitment, administrative/ logistical components of L&amp;D and document management</li>
<li><strong>Other internal projects: </strong>Providing assistance to other parts of the business where required and as we continue to grow. This could involve streamlining processes or rolling out new initiatives.</li>
</ul>
<p><em>All of this work will be done in close collaboration with other consultants and/ or Directors, who will provide the support and coaching you need to develop into a high-performing team member.</em></p>
<h3>About you</h3>
<ul>
<li>1 &ndash; 3 years of professional experience (either in administration, project management, project support work or management consulting)</li>
<li>Interest and/or experience working in at least one of Impact Co.&rsquo;s sectors of focus</li>
<li>Demonstrated experience working across multiple projects at the same time and ability to manage competing deadlines and priorities.</li>
<li>Ability (including having the willingness, adaptability and initiative) to work both autonomously and within a dynamic, team-based environment across a variety of projects, internal and external</li>
<li>Excellent project management skills (planning, organisation and time management)</li>
<li>Strong interpersonal skills</li>
<li>Strong communication skills &ndash; both written and oral</li>
<li>A mindset of continuous improvement, that is constantly looking for ways to improve processes and operations</li>
</ul>
<h3>Your qualities</h3>
<ul>
<li>A big heart &ndash; you are passionate about creating positive social change and the people you work with</li>
<li>Proactive &ndash; you have a can-do attitude and take the initiative</li>
<li>Grit &ndash; you are courageous, resilient and have a strong resolve</li>
<li>Ambitious &ndash; you push yourself and boundaries</li>
<li>Curious &ndash; you have a desire to learn more about yourself and the world around you</li>
<li>Entrepreneurial spirit &ndash; you want to be part of an ambitious (and growing) team that is working to make a difference</li>
<li>Agile &ndash; you enjoy the fast-paced nature and diversity of consulting</li>
<li>Empathy &ndash; you have high levels of empathy and care about the communities and individuals you work with</li>
</ul>
<p>For any questions, please contact us at <a href="mailto:hello@impactco.com.au?subject=Project%20Support%20and%20Administration%20Officer%20enquiry%20via%20EthicalJobs" target="_blank" rel="noopener">hello@impactco.com.au</a> using the subject line: <strong>Project Support and Administration Officer enquiry via EthicalJobs</strong>.</p>
<p><strong>A position description is attached.</strong></p>

Melbourne CBD

Melbourne

Impact Co.

Business/Private Sector

Seeking an individual to provide project and administration support across a number of client-facing (consulting) and internal projects. 



Project Support and Administration Officer

Full Time

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