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Project Administrator

Inside Policy

Inside Policy is an Indigenous owned and led social and economic policy advisory firm. Established in 2014 by founder, Kuku Yalangi woman, Natalie Walker, Inside Policy is a trusted partner to governments in delivering social research, consultation, policy reform and evaluation projects in the policy areas of family/domestic violence, child and family services, justice, social impact investment and Indigenous economic development.

Insiders (i.e. Inside Policy team members) are committed to making our nation a better place for Indigenous Australians and our most vulnerable populations by providing evidence-informed and credible policy advice.

Inside Policy is a dynamic, purpose-driven organisation which does high quality work for our clients in a fast-paced environment. To enable this, we support all Insiders through our annual growth process – Inside Up, by having flexible work arrangements, by supporting a range of learning experiences to help team members achieve their goals, and by ensuring team members are applying their areas of strengths while building new expertise. We operate in a matrix management structure where all client-facing team members, including Project Administrators:

  • have a line manager who supports their development and progression in the organisation, and
  • are accountable to Project Leads for project tasks for which they are responsible.

Project Administrators at Inside Policy are critical supports to project teams. Project Administrators participate in our project teams, supporting Project Leads to successfully deliver projects within tight timeframes for Inside Policy’s clients. Project Administrators can work several projects with different Project Leads across a range of social policy areas, providing them with exposure to an array of research tasks and policy issues.

Successful Project Administrators love organising, keeping records up to date, checking progress against project schedules, working to deadlines, coordinating others as well as communicating up, down and across the team and organisation.

The Project Administrator is responsible for:

  • Supporting multiple Project Leads across multiple projects in providing project-related research activities such as minute taking, administering surveys, data entry, and transcription.
  • Arranging events including:
    • booking venues,
    • distributing invitations,
    • managing RSVPs,
    • distributing participation information and post event follow up communications, and
    • managing event participant enquiries / requests.
  • Providing secretariat support for projects including:
    • liaising with clients to schedule internal and external project governance meetings,
    • preparing and distributing agendas, papers and minutes,
    • managing consultation / research participant requests,
    • arranging meeting details (i.e. room bookings and or conference facilities), and
    • creating and maintaining project files, communication channels and calendars.
  • Providing secretariat support for members of the Executive Leadership Team as required such as:
    • calendar management,
    • liaising with clients to schedule meetings,
    • arranging meeting details (i.e. room bookings and or conference facilities).
  • Coordinating and booking project team travel.
  • Working with Project Leads to assist in the allocation of work and plan team resourcing, supporting the General Manager, Advisory to allocate work in the Advisory team and manage capacity.
  • Being an alternative point of contact for clients when the Project Lead is unavailable.
  • Other tasks as directed by their supervisor / Project Lead / General Manager, y as required from time-to-time.


  • Advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook).
  • Proficient in a range of video-conferencing platforms including Zoom, Teams, Pexip and Google Meet.
  • Proficient in Apple and cloud-based ways of working including use of Xero, Dropbox and Slack.
  • Strong verbal and written communication.
  • Organised and ability to meet deadlines.
  • Adept at stakeholder engagement and management.
  • Demonstrable experience in establishing and implementing clear processes that support key activities.
  • Self-starting, independent thinker.
  • Ability to work under broad supervision and in a team.
  • Confidence in providing and receiving feedback on/from others.
  • Working in/with government and/or not-for-profit sector with service delivery experience.


  • Completion of project tasks to a high standard and on time.
  • Deal with team members professionally at all times.
  • Work in accordance with Inside Policy’s values.

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