ABOUT US

The Irish Support Agency (ISA) is a not-for-profit organisation founded in 1995, whose mission is to provide front-line support to anyone in the Irish-Australian community who finds themselves in circumstances of vulnerability or distress. We endeavour to promote mental health & well-being and a sense of connection in our community. 

We assist a diverse range of clients with complex issues including homelessness, financial difficulty, domestic violence, family breakdown, illness, injury, and mental health problems.

We also deliver a range of engaging programs for the wider Irish community including mental health and wellbeing support sessions, information workshops, social programs, and community events.

ABOUT THE OPPORTUNITY

We are recruiting a full-time Outreach Worker (37.5 hours, 12-month contract, renewable for the right candidate).

This role is key to maintaining and extending the beneficial impact of the Irish Support Agency, NSW and to the continued delivery of high-quality service to our clients in the broader Irish community in NSW.

The role is both interesting and varied, so we are searching for someone with a flexible, ‘can-do’ attitude.

Summary of Responsibilities

• To provide high-level support to new and existing clients of the Irish Support Agency.
• Undertake person-centred comprehensive assessment and care planning in conjunction with persons seeking support.
• Ensure client assessment and the delivery of support are in line with policies, procedures, and funding requirements.
• Collaborate with other agencies to ensure effective holistic services for clients and prioritise support from local and statutory services.
• Advocate on behalf of our clients in dealing with government and non-government organisations.
• Attend interagency case meetings to ensure there is a coordinated approach amongst service providers regarding the case planning process.
• Visit clients in a diverse range of settings such as nursing homes, hospitals, detention centres, and prisons.
• Assist clients in understanding and navigating the array of aged care supports and services available.
• Contribute to and attend functions that are hosted by the Irish Support Agency.

OUR IDEAL CANDIDATE WILL HAVE:

• A sound understanding of Irish culture in a New South Wales and Australian context.
• A strong "can-do" attitude that shows flexibility, adaptability, and commitment to a strong team environment with a proactive, solution-focused approach to issue management.
• Proficiency in a range of computing skills.
• High-level interpersonal skills and the ability to liaise with a diverse range of people, organisations, and stakeholders.
• Highly developed written and verbal communication skills.
• A current NSW driver’s license with access to your own vehicle.

Remuneration will be based on qualifications and experience.

A full Position Description is attached