Due to continued growth, an exciting opportunity is available for administrative professionals to join a leading women’s health clinic based in East Melbourne. We are looking for 1 full-time receptionist.

About us

Jean Hailes for Women's Health is a national, not-for-profit organisation dedicated to improving women's health throughout the various stages of their lives. We combine research, clinical care, policy work and practical education for women and health professionals.

About the role

This is an exciting opportunity to become a member of a friendly team of patient services team within a medical clinic focused on providing exceptional health care for all women. You will be the first point of contact for patients and provide valuable administrative support to our diverse clinical team. This is a busy and varied role that will enable you to learn a wide range of new skills and develop a broad knowledge of women’s health.

About you

This role is ideal for candidates interested in working in women’s health, who have excellent customer service skills, are enthusiastic team members, and who enjoy variation in their work. Finding the right people is very important to us, although prior medical experience is desirable, it is not essential. For the right people who display a can-do attitude and willingness to learn, we will provide on the job training and development.

Essential and required skills:

• Strong customer service and communication skills
• Ability to handle a high-pressure environment
• Excellent multi-tasking skills
• Ability to work within a team and autonomously
• A can-do attitude and willingness to learn
• Proof of COVID-19 vaccination
• A valid working visa/Australian citizenship

Desired or highly valued skills:

• Healthcare experience
• Proficiency in Medical Director and Pracsoft, Best Practice or Genie
• Knowledge of medical terminology, procedures and billing
• An understanding of privacy and confidentiality in a healthcare setting

Why work at Jean Hailes?

• Working for a not-for-profit organisation enables you access to generous salary packaging of up to $18,550 per FBT year. Find out more information about this benefit from our salary packing provider here: https://www.salary.com.au/available-benefits 
• Thorough on-the-job training and support career progression – the chance to grow within the organisation
• Working with a supporting and hardworking team

Application process

Jean Hailes is an Equal Employment Opportunity provider and understands the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect.

We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

Applications should include resume and a cover letter outlining why you would be a great addition to our team.

Please note that, due to the anticipated high number of applications, only short-listed applicants will be contacted.