• Highly regarded community support services organisation
• Key service delivery leadership opportunity
• Location for base can be Ballarat, Bacchus Marsh or Yarraville

The Organisation:

Annecto’s origins trace back to over seven decades ago when in the 1950s, a handful of young families met regularly to connect, learn and play together.

Through the 1990s, their vision expanded to recognise that people with disabilities had been isolated from the mainstream in earlier decades, older people faced the same issue and were often placed in care homes. Fast forward to 2022, and Annecto has grown beyond anything the founding families could have imagined.

Despite changes to government funding, emerging technologies, social shifts, and even a pandemic, Annecto is a leading provider of disability and aged care services across Victoria, New South Wales, Australian Capital Territory and Queensland with unbiased support of over 900 staff members. Just as in the early days of Annecto, community is at the heart of what they do.

The Role:

The position of Operations Manager Rural and Regional Victoria will drive and enhance individual and community outcomes, as well as the growth and positioning of Annecto’s Aged Care and Disability services within the region.The role is to provide operational leadership and management in the provision of support programs across Rural and Regional Victoria (Western Grampians & Loddon Mallee Region) and support Annecto’s strategic objectives within the region.

Role responsibilities:

• Strategic management of current Annecto supports and services aligned with Annecto’s purpose, Principles and Practice Framework
• Develop and implement Rural and Regional Victoria operational plans and budgets in consultation with the General Manager and COO
• Optimise service delivery, workforce efficiency and operational procedures to ensure safe, effective and efficient Aged Care and Disability care management and supports
• Ensure that all programs are meeting their objectives in relation to strategic plans, work plans, compliance, risk and budgetary requirements
• Prepare monthly reports on operational programs, reporting on milestones, budget and relevant issues and present them to the General Manager Rural and Regional Victoria and key internal/external stakeholders
• Participate in the negotiation and management of contracts for service delivery, facilities and/or tenancy management
• Strategic management of rural challenges, such as geographic isolation, to maximise timely and quality service delivery

The Person:

Reporting to the Regional GM, you’ll be driven and show genuine passion for building capability within your team. In addition, you:

• Should have 5 years of work experience with at least 2 years in similar capacity with an NDIS provider and/or qualifications (eg. business diploma/degree and/or social sector qualifications)
• Demonstrate good understanding of NDIS funding models and service delivery frameworks
• Possess proven leadership skills and an ability to work collaboratively with stakeholders
• Exhibit solid commercial acumen, good analytical skills and ability to support the development of comprehensive business proposals
• Utilise your sound understanding of consumer directed care and dignity of risk principles
• Have proficiency with IT applications and systems
• Possess knowledge and exposure in leading day/community programs
• Offer experience in leading Supported Independent Living programs

The Offer:

The Operations Manager position is offered on a permanent basis at a competitive salary plus superannuation. In addition, you will be able to access attractive PBI/NFP salary packaging.

If you have exceptional skills in the above areas and are looking for a new and exciting challenge, please make an application by clicking the 'Apply Now' tab below to submit your resume in Word format.

To confidentially discuss this role further, please feel free to call Alex Cooper (0472 510 848) from Johnson Recruitment.

This is a retained, exclusive assignment and any direct applications or referrals will be forwarded to Johnson Recruitment.